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  • Desired feature - Modify an activity to modify/add devices

    Translator         Hi,   Could it be possible to add or remove some devices in an activity wit...
    • TroisSix
    • X1
    • 1 year ago
    • 380
    • 5
  • Desired feature -add new languages (french)

    Translator         Hi,   Could it be possible to add new languages to the Sofabaton X1? For ex...
    • TroisSix
    • X1
    • 1 year ago
    • 288
    • 2
  • Desired feature - re-order the keys/macros in the activities

    Translator         Translator         Hi,   Could it be possible to...
    • TroisSix
    • X1
    • 1 year ago
    • 295
    • 4
  • CambridgeAudio Azur 551R - Power not working

    Translator         Hi, I have a Cambridge Audio Azur 551R, and the Power button is not working, unl...
    • TroisSix
    • X1
    • 1 year ago
    • 381
    • 6
  • Wheel malfunctioning

    The wheel on the remote is malfunctioning. When attempting to move up with the wheel the selection moves down. I like the r...
    • Fz1rider
    • X1
    • 1 year ago
    • 237
    • 2
  • Open support ticket pending response

    Hi there, I've an open ticket with support (ud:002d8deb) and haven't gotten any further responses since 26 September despit...
    • Joyap
    • X1
    • 1 year ago
    • 329
    • 4
  • HDFury support?

    The Sofabaton site claims they support the HDFury Vrroom, but when I select that device, none of the input buttons work. If...
    • akerl
    • X1
    • 1 year ago
    • 315
    • 1
  • Need IR codes for Hisense 55U6H

    The connects and disconnects of the bluetooth remote does not work consistently.
    • bearben25
    • X1
    • 1 year ago
    • 232
    • 1
  • I am unable to connect X1 to SONY STR-ZA1100ES

    I am unable to connect X1 to SONY STR-ZA1100ES. please help
    • TheGizTek
    • X1
    • 1 year ago
    • 271
    • 1
  • Sony Projector VPL-XW5000ES

    The x1 is not able to control this projector. I have tried downloading the code for the 6000 as well as programming through...
    • Msolo
    • X1
    • 1 year ago
    • 296
    • 6
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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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