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  • X1 does not work with my Sonia Bravia OLED TV

    I just purchased an X1 on Amazon.  I updated the firmware on the hub, and I loaded in my devices.  Thru the app, ...
    • Mrfman
    • X1
    • 1 year ago
    • 452
    • 1
  • X1 is unreliable- ready to return it

    Roku is the latest ultra model. Model 4802R. It is hardwired to the network. It is not on WiFi. Control of the Roku using t...
    • BoilerJay
    • X1
    • 1 year ago
    • 416
    • 1
  • Purchase IR blasters

    Hi Sofabaton team I have emailed service@sofabaton.com and have not had a reply yet (13 days) Is support best via...
    • eyegofast
    • X1
    • 1 year ago
    • 518
    • 7
  • samsung tv

    the codebase for the samsung UN60H6203AF does not work at all - my actual model number is UN60H6203AFXZA (XZA at the end).&...
    • wrparis
    • X1
    • 1 year ago
    • 277
    • 0
  • Formovie Projector: Powers off, but not on

    Everything on my Formovie Projector is working, with the exception of being able to turn the porjector on with my X1. ...
    • waltgrace
    • X1
    • 1 year ago
    • 744
    • 3
  • Hub connection - constantly losing communication

    App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
    • jaycurn
    • X1
    • 1 year ago
    • 229
    • 2
  • X1 remote have to repeat key presses

    I have two  X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
    • BoilerJay
    • X1
    • 1 year ago
    • 358
    • 0
  • macros in startup

    Is it possible to add a macro in the startup settings of an activity? In that way I could change the sound settings of my S...
    • uulsof1
    • X1
    • 1 year ago
    • 332
    • 1
  • Hub not working

    My hub has stopped working it is just dead no light nothing. can you help Brian 
    • BJFinlay
    • X1
    • 1 year ago
    • 196
    • 1
  • How to record and fast forward on Sky Q?

    How do you record on sky Q, there is neither a record button or record in the action list?  How do you fast forward? W...
    • Lovetoad
    • X1
    • 1 year ago
    • 281
    • 3
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Latest comments

  • Dear customer, we apologize for the inconvenience. Is there any obstruction between your Denon AVR-S960H and the hub? Because the X series signals are all transmitted from the hub. The remote control itself does not have infrared signals. Therefore, there needs to be a direct line of sight between the hub and the device. If there is an obstruction between your hub and Denon AVR-S960H, you need to use an IR blaster. Please press the buttons on the original remotes of the Denon AVR-S960H and check if any lights flash on the surface of your Denon. Then plug the IR blasters into the back of our hub and attach the heads of the IR blasters to this area.
  • Yes, thank you for your suggestion. I will share it with our team to assess its feasibility and consider whether to add this feature in future updates.
  • Is this something you would consider adding in the future? I'm sure its a common issue.
  • How did the IR accessory from Verizon work out?
  • How did the Verizon IR adaptor work out?
  • I solved quite simple. I use the IR command to the Xiaomi TV (still works with IR - found it in the DB) and assign it to the TV button (Macro). Also reprogramme the power button. At end I hide the IR remote to not appear on the menu of the command. All works fine (just to remmember the power is IR, and must be at sight of the TV ... all other buttons are BT (you can only program the TV button to IR and left the power in BT if you want BT and IR). Hope it helps
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