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Please add Dangbei Mars Pro 4k Projector
Can you please add Dangbei Mars Pro 4k to the database. I'm using x1 remote and hub.
RomeoLima7
X1
1 year ago
214
1
X1 Issues: Screen turns on randomly & VLAN support
Just setup a X1 today. So far it works great (for the most part)! The setup was straight forward & the remo...
tingles
X1
1 year ago
350
4
Buttons not learning
I have just purchased this after reading good reviews however straight away I have issues with a few of my devices that my ...
saxie1968
X1
1 year ago
265
1
X1 losses Bluetooth connection to Sony Tv
I recently installed an X1 for use with a HT, consisting of a Yamaha AVR (IR), Spectrum cable box (IR), Roku Ultra (IR) and...
Buster
X1
1 year ago
284
2
8 Months Using X1
I have been using the X1 for 8 months. I previously had a Harmony Hub with Companion Remote. After 8 Months I t...
mroy5150
X1
1 year ago
618
9
denon avc-x6700h
Hi please can you add this avr amp , thanks
Sax1e
X1
1 year ago
177
2
X1 left button has stopped working
Hello, i have the following model X1 FCC ID: 2AXDU-B1SPRO, its less than a year old and the left button has stopped working...
SamHou1
X1
1 year ago
193
1
Scroll wheel erratic motion
I can't always get to a particular menu choice in the Activites menu because the scroll wheel does not want to go to the to...
mackenzo
X1
1 year ago
317
3
Android-App is not responding
I am using the X1 hub and remote already for a few days. But now I cannot start the Android-App anymore.The App starts with...
Trommler
X1
1 year ago
210
1
New User - Code Assistance / Trouble Setting Up
Good day, I'm setting up my new Sofabaton X1, and I've run into a couple of stumbling blocks I can't seem to find a way pas...
collinsc79
X1
1 year ago
256
2
1
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12
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14
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120
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.