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How long to charge the remote initialy?
Just got the X1. How long to keep the remote plugged in to be fully charged?
Unclebubbies
X Series
1 year ago
947
5
Cannot get X1 to learn from existing remotes
I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
khsjeepr82
X Series
1 year ago
2353
12
Will a X1 work for multiple rooms?
I have 7 Tvs in 6 differnet rooms with 5 Roku sticks and two being Roku TVs. Since the X1 dose not have an IR blaster built...
spsellers
X Series
1 year ago
1230
4
Device sleep causes out of sync activities
A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
JD2005
X Series
1 year ago
991
6
X1 won't connect to Eero
I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
dubblezh
X Series
1 year ago
1479
8
Anyone get the manual learning feature to work properly?
The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
jparATMOS
X Series
1 year ago
913
5
Add Yamaha TRS - 700
I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
cyn5351
X Series
1 year ago
694
6
Hue Emulation and X1
I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
kaigame
X Series
1 year ago
1575
3
Firewall ports used by X1
What ports are used for communication between the X1 hub and any device with the Sofabaton app? I'd like to put the Hub on ...
SDeath
X Series
1 year ago
1763
12
This is what we waited for? Seriously?
I bought into the hype of the X1 on Kickstarter, and that's my fault. I should have at least taken a single look at the app...
cajunflavoredbob
X Series
1 year ago
1449
13
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Latest comments
Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.