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App won’t connect to hub
I went through the process multiple times. Hub is showing solid green light. I can ping the hub and I can see it is connect...
ksalno
X Series
1 year ago
3249
10
X1 doesn't learn at all from LG TV Remote
Cannot use the X1 until the learning function is fixed. Native Apple TV functions work well though.
jg1228
X Series
1 year ago
2430
4
Does not control Sony receiver (STR-DN1080)
It will turn the receiver on/off, but other than that it cannot control the volume or change the inputs (the only 2 functio...
ecirwin
X Series
1 year ago
1028
5
My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X Series
1 year ago
618
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X Series
1 year ago
1066
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X Series
1 year ago
1258
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X Series
1 year ago
778
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X Series
1 year ago
1154
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X Series
1 year ago
1826
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X Series
1 year ago
900
2
1
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Latest comments
Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.