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Device sleep causes out of sync activities
A problem I've encountered is when your TV and other devices eventually go to sleep when not in use, the remote remains in ...
JD2005
X1
1 year ago
893
6
X1 won't connect to Eero
I have an Eero mesh network. I tried disabling the 5ghz signal but X1 will not connect.
dubblezh
X1
1 year ago
1332
8
Anyone get the manual learning feature to work properly?
The fact that most of my IR remotes are not listed in the database is a little concerning. But even more concerning is that...
jparATMOS
X1
1 year ago
765
5
Add Yamaha TRS - 700
I received my XI remote yesterday and I am not able to add my receiver. My entire video and audio set up passes through the...
cyn5351
X1
1 year ago
600
6
Hue Emulation and X1
I'm using the X1 with hue emulation via home assistant, as i don't have hue lights. Also one of my PC's is configured as a ...
kaigame
X1
1 year ago
1269
3
Firewall ports used by X1
What ports are used for communication between the X1 hub and any device with the Sofabaton app? I'd like to put the Hub on ...
SDeath
X1
1 year ago
1371
12
This is what we waited for? Seriously?
I bought into the hype of the X1 on Kickstarter, and that's my fault. I should have at least taken a single look at the app...
cajunflavoredbob
X1
1 year ago
1348
13
How to add Google Assistant?
I'm in the Google Home app, but 'sofabaton' isn't available as one of the selectable devices.
JD2005
X1
1 year ago
1038
5
We have a big problem
Hi, I got the X1 today. i followed all instructions, watched the video, place my iPhone and the device on 2.4 GHz WiFi. The...
Kopoly
X1
1 year ago
1283
10
Sorting Favorite does not work
Sorting the order of favorite keys does not work. You can rearrange them on the screen but when you press Complete and sync...
MrEcosse
X1
1 year ago
797
2
1
...
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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FireTV App buttons
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Looking to buy, need to know if supports my hdmi matrix.
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Sofabaton U2
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.