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  • Sofabaton App Update (iOS 3.1.8)

    The latest update to the app, which promised a bunch of fixes, doesn'resolve the "searching for X1-hub via wifi" issue. Ple...
    • jBizzle
    • X Series
    • 1 year ago
    • 1003
    • 1
  • X1 - unable to connect if the WiFi network is using a class B

    I many wireless devices so I do not use a 192.168.0.x (class C) network. I use a class B that is 172.16.x.x. If I put the X...
    • dagkp
    • X Series
    • 1 year ago
    • 503
    • 0
  • A horrible piece of useless junk

    This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
    • bigfootea
    • X Series
    • 1 year ago
    • 1696
    • 2
  • Initial Feedback on X1 Android App v3.1.7

    Tried the latest release for Android App v3.1.7. Sofabaton had fixed the following: 1-Tasks loading in the Activity for on...
    • cohortcw
    • X Series
    • 1 year ago
    • 1484
    • 2
  • How do you get Google voice assistant working?

    Just received my unit, the setup isn't seamless. I have a Nvidia shield TV and i'm trying to get the Google voice working b...
    • Irishwalton
    • X Series
    • 1 year ago
    • 2913
    • 9
  • Roku randomly pauses for no reason

    Roku periodically pauses the show playing for no reason. Acts just like the play/pause button has been pressed but the remo...
    • Rogarat
    • X Series
    • 1 year ago
    • 713
    • 0
  • Missing CH+ for Xfinity Cable Box

    I'm missing the CH+ button for the Xfinity cable box, so I can't advance channels. The CH- button is there. I tried selecti...
    • rayng
    • X Series
    • 1 year ago
    • 848
    • 3
  • Apple TV power button

    Has anyone found a way to get the X1 to power up and sleep apple tv 4k? there is a power botton showing on the remote page ...
    • tony4mikki
    • X Series
    • 1 year ago
    • 4110
    • 6
  • Annoying key press delays

    X1 in an activity on a roku express plugged into a vizio tv. Remote seems to 'sleep' after no key is pressed several second...
    • Rogarat
    • X Series
    • 1 year ago
    • 886
    • 0
  • Manual needed

    Will there be a more detailed manual coming for better information on how to set this thing (x1) up? Sorely needed. The exi...
    • Rogarat
    • X Series
    • 1 year ago
    • 680
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. How to program macros?
  • 4. X1 Hub Upgrade Already!
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. X2 Remote and Amazon Fire TV 4K not working
  • 2. Missing Keys for Gloriaforce Bluetooth Control
  • 3. Arris DCX960
  • 4. PROBMEMS WITH X 2 REMOTE
  • 5. Nvidia Shield Connection
  • 6. Slow repat IR commands

Latest comments

  • Try using it in IR mode or a mix. There are codes for the Mini in the database and the remotes look the same.
  • Dear Customer, thank you for sharing. You can usually pair devices using the Fire TV code.
  • Dear Customer, thank you for your suggestion. We currently do not have these keys in our Bluetooth key library. I will pass your request on to our team for evaluation to determine if they can be added in a future update.
  • Update: You have to pair the X2 with the Fire TV Stick in the settings under “Other Bluetooth devices,” and then it works. (☆ω☆)
  • Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
  • X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
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