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  • I have been conned It doesnt actually have voice assistant

    All this can do is link to a speaker not actually send voice commands to a device via the remote thats been a big con
    • Irishwalton
    • X Series
    • 1 year ago
    • 1035
    • 1
  • Keine Verbindung zum HUB / No connection to the HUB

    Hallo, ich habe heute meine X1 erhalten. Leider kann ich den HUB nicht einrichten. Er leuchtet grün, allerdings sucht er na...
    • SuulCodex
    • X Series
    • 1 year ago
    • 1112
    • 7
  • Deutsche Anleitung?

    Hallo! Heute kam endlich meine X1 an.Voller Freude ging ich an die Einrichtung.Aber trotz Englisch kenntnissen bin ich gesc...
    • RichyNRW
    • X Series
    • 1 year ago
    • 6426
    • 9
  • Problem with learning function

    Hi all, Hoping someone has encountered this issue. The feature to learn a command from the remote seems to work for me. It ...
    • Patriq
    • X Series
    • 1 year ago
    • 4465
    • 15
  • Doesn't recognize my gigablue UHD UE 4K

    It Doesn't recognize my gigablue UHD UE 4K. When pairing it shows it as an option and says successfully connected but not o...
    • Irishwalton
    • X Series
    • 1 year ago
    • 571
    • 3
  • Mutliple requests for remote code addition support

    Kevin Hansen hansen.kevin@gmail.com 10:54 AM (2 minutes ago) to HDB Dear Sofabaton Team, I am writing to again request code...
    • Kevinx5
    • X Series
    • 1 year ago
    • 635
    • 1
  • New X1 update

    4-11-2022 New update from Sofabaton for the new X1 remote. I, like many other people, have had numerous issues with my remo...
    • jbonham
    • X Series
    • 1 year ago
    • 3706
    • 6
  • Sofabaton App Update (iOS 3.1.8)

    The latest update to the app, which promised a bunch of fixes, doesn'resolve the "searching for X1-hub via wifi" issue. Ple...
    • jBizzle
    • X Series
    • 1 year ago
    • 1011
    • 1
  • X1 - unable to connect if the WiFi network is using a class B

    I many wireless devices so I do not use a 192.168.0.x (class C) network. I use a class B that is 172.16.x.x. If I put the X...
    • dagkp
    • X Series
    • 1 year ago
    • 508
    • 0
  • A horrible piece of useless junk

    This remote (the X1) is so badly broken that I don't even know where to begin. The X1 is so crippled in its capabilities th...
    • bigfootea
    • X Series
    • 1 year ago
    • 1862
    • 2
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Most Popular Articles

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Latest comments

  • So, three days later and no response from Sofabaton. What is the point of putting a device on the market that is so severely flawed?
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • The 4 button works fine, but when I add a delay or no delay between 4 and 9 it just changes to channel 4. I've tried different delay times.
  • Dear Customer, please note that the SofaBaton cannot be paried to the PS3 via Bluetooth. To control the PS3, you need a PS3 IR adapter and add the PS3 from our IR library.
  • Dear Customer, please test if pressing the 4 button work under regular device mode first. If it works there, please try adding more delays between the commands in macro settings.
  • Dear Customer, please note that we cannot add Bluetooth commands for this specific device since BT codes are often private and encrypted. Please try the "Android Box" or "Other" BT profile and pair with your device. Also, though the original remote might be Bluetooh, your device may have the ability to receive IR signal as well. Please send us the exact model of the sound system to service@sofabaton.com so that we can check if it can be added to the library.
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