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  • Dreadful waste of $$ and time

    I couldn't even register to open the app. Never ever received verification code. The online "manual" doesn't show the remot...
    • Charlie1007
    • X1
    • 1 year ago
    • 586
    • 3
  • Volume buttons lag with Denon receiver

    Anyone else running into this issue with a Denon Home Theater receiver or any other receiver?
    • YeezyBot
    • X1
    • 1 year ago
    • 862
    • 7
  • X1 IR needs repeated button presses to work

    I finally was able to program my TV, but now commands won't register unless I tap the key twice quickly, or just hold the b...
    • lamb0985
    • X1
    • 1 year ago
    • 1035
    • 8
  • Remove the "power off" action

    HI there, I'd like to remove the power off action under the activities section, there isn't an option currently to do this ...
    • josephjhaney9
    • X1
    • 1 year ago
    • 1026
    • 4
  • X1 code learning does not work

    I see this mentioned in other posts but I have the same problem. I just can't get the app to learn any code from any remote...
    • Ward000
    • X1
    • 1 year ago
    • 820
    • 7
  • Nvidia Shield loosing connection

    Hello, I have hooked up the X1 to my nvidia shield and it pairs correclty and works at first. Once I switch to another acti...
    • cwaw9d
    • X1
    • 1 year ago
    • 2161
    • 11
  • Need older Samsung TV model PN50A450P1D added

    Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
    • meckman
    • X1
    • 1 year ago
    • 520
    • 2
  • Is SOFABATON support ignoring us?

    It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
    • Alber
    • X1
    • 1 year ago
    • 708
    • 4
  • How long to charge the remote initialy?

    Just got the X1. How long to keep the remote plugged in to be fully charged?
    • Unclebubbies
    • X1
    • 1 year ago
    • 841
    • 5
  • Cannot get X1 to learn from existing remotes

    I cannot get X1 to learn any buttons from any remotes that I have. Is anyone else having issues with this?
    • khsjeepr82
    • X1
    • 1 year ago
    • 2260
    • 12
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Latest comments

  • Dear customer, thank you for your patience .Just confirmed with our techs that your device has been added to our database, please use the information below to add it. Brand:McIntosh Model:MX100
  • Thanks for the reply. Appreciated. Same disappointing result as before. Paired as Bluetooth - Other. The only working buttons are the number, dpad up/down/left/right and volume up/down buttons. left column the button described as in your app right column the button readout with keymapperorg/KeyMapper home - numpad 7 homepage - nothing home 1 - home (not working) ok - nothing select - scancode 1132 back - nothing return - nothing
  • Thank you for contacting us. We suggest you select Other when you add it and then re-pair it. If the home button doesn't work, you can try assigning the homepage button instead, and the ok button can be selected instead of the select button.
  • geht auch nicht
  • Of course give SofabatonHub a static IP via DHCP settings on basis of MAC address.
  • Solution: Allow access from private LAN to SofabatonHub (IPv4) on TCP on any port. AND allow access from SofabatonHub to private LAN TCP ports 8000-8002. Works flawlessly.
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