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My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X1
1 year ago
548
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X1
1 year ago
918
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X1
1 year ago
1105
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X1
1 year ago
697
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X1
1 year ago
1049
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X1
1 year ago
1252
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X1
1 year ago
799
2
How can you track without a tracking number???
I just received another email stating that 99% of shipments have been completed. Then it gives a link to track my shipment,...
jcthedog
X1
1 year ago
690
2
Long Press
There seems to be an issue with long press, the first couple signals from a long press have a short delay before the succes...
bmfkai
X1
1 year ago
1362
4
Some positive feedback
With all the negativity I did want to say that the remote itself is rather nice. The texture is great and I appreciate that...
lamb0985
X1
1 year ago
557
1
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Latest comments
Re Denon Volume - This has come up before and from memory its down to some of the code bases being wrong. My X3800 works fine but I was able to reproduce the slow volume using a different code set. Try downloading the X3800 set and try it, the volume buttons (and most, if not all the other buttons) should be the same code.
So the volume ramps at .5 per press when i hit trigger. This is correct, however when i hold the volume button on the original Dennon remote, it also ramps at .5 but when I hold the button on the original remote, this happens at a rapid pace. When i hold the botton on the SofaBaton, it ramps extremely slowly. The receiver is a Dennon AVR-1912. Also, regarding the double-press on my Samsung TV, when I use the trigger command from the app, the arrow keys function correctly. When i use it from the remote, I get double-presses unless I push and release super fast. Please let me know on this. I don't want to have to buy another remote as this one should work.
1 year later and still no feedback on this button? It's an important button if you want to control Google Home devices.
Thank you for your interest in our products. We do not have the code for this specific device in our database, but we do have a code for a similar model. Please refer to: Brand: Matrix Model: 4x2 HDML Matrix Also our remote supports infrared learning. If the similar code does not work, you can also try infrared learning.
Dear Customer. Sorry for the inconvenience. For this case. please test these buttons in the APP to see if they work properly. Please go to App--Devices--remote keys--click one button--reassign remote keys--trigger the button. If the same problem happens with the APP buttons. Please let us know the model of your device. We suspect that it is the key abnormality in the code library. We will feedback to our engineers to fix it.
Dear Customer, Thank you for reaching out to us with your inquiry. Since your issue is quite unique, it requires a more personalized approach from our technical experts. To ensure you receive the most accurate solution, we have escalated your case to our specialized technical team. They will be following up with you directly via email shortly.