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Not working with Fire Stick
Can't get the X1 to work with my oldschool Firesticks. FireTV icon doesn't work for it and using brand Amazon for Fire does...
Rogarat
X1
1 year ago
1274
4
Device key edits not saved to remote
New X1. Programming Roku Express. When the device is created, only a couple keys work (ok, back). Went in and programmed th...
Rogarat
X1
1 year ago
675
3
Meridian compatibility
Trying to get X1 to control my Meridian AV amp and HDMI switcher. The built-in Meridian codes don't work and it doesn't see...
Tennant
X1
1 year ago
603
4
Doesn't Work at All
Well, after finally getting a verification code (had to use different email address), I added 3 devices and 1 activity to t...
barbshop
X1
1 year ago
713
4
App rarely works
It definitely seems like whatever server they're running to utilize the X1's database is oversaturated. I can make changes ...
lamb0985
X1
1 year ago
705
0
App rarely works
It definitely seems like whatever server they're running to utilize the X1's database is oversaturated. I can make changes ...
lamb0985
X1
1 year ago
605
2
Chromecast?
Has anyone tried to set up X1 with a Chromecast?
itwasmellie32022
X1
1 year ago
561
2
Verification emails not being sent.
After noting that the support address is using outlook.com I don't know why I expected morre from the tech, however it does...
daylerees
X1
1 year ago
1175
3
PS5
Anyone gotten this to work with a PS5? I was hoping this would be in their database, but doesn't seem to be. Adding it as a...
zzhumphreyt
X1
1 year ago
2890
1
Dreadful waste of $$ and time
I couldn't even register to open the app. Never ever received verification code. The online "manual" doesn't show the remot...
Charlie1007
X1
1 year ago
578
3
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Media Player: Long press and scrolling not working
2.
Hisense TV
3.
X2
4.
Change Wifi network
5.
X1S - Virgin 360
6.
X1s off button
Latest comments
I could be misunderstanding “Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work” but you don't pair the remote with the hub using the remote you use the app. If I have misunderstood can you explain what the two upper buttons are not doing. Also this thread is about the words “Hub Lost” appearing on the remote screen, are you getting this?
Dear Customer, I am sorry for the late reply. We sent this device back to our engineers to check. We are sorry that our engineers are unable to add the long press function at this time. We have escalated to our R&D team to assess the feasibility. Considering if we will add the long press feature in a future update.
Same here... Cannot pair the remote with the hub. Pairing with the two upper buttons doesn't work. No reaction on the remote. That's one of the courses why I put my X1 back into the box some months ago and didn't use it and more. Today I tried again, resetted Hub and implemented it again. But still no chance to get the remote connected/paired to the Hub. For me it's not usable and will find a new home in the trashcan I think.
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It is a Zidoo Z9X. My research showed there are quite a few posts from people complaining that this is not working. So it would be great if this finally gets fixed.
May we know the model number of your Zidoo? Let's share this with our engineers to check the buttons