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Verification emails not being sent.
After noting that the support address is using outlook.com I don't know why I expected morre from the tech, however it does...
daylerees
X1
1 year ago
1124
3
PS5
Anyone gotten this to work with a PS5? I was hoping this would be in their database, but doesn't seem to be. Adding it as a...
zzhumphreyt
X1
1 year ago
2632
1
Dreadful waste of $$ and time
I couldn't even register to open the app. Never ever received verification code. The online "manual" doesn't show the remot...
Charlie1007
X1
1 year ago
556
3
Volume buttons lag with Denon receiver
Anyone else running into this issue with a Denon Home Theater receiver or any other receiver?
YeezyBot
X1
1 year ago
629
7
X1 IR needs repeated button presses to work
I finally was able to program my TV, but now commands won't register unless I tap the key twice quickly, or just hold the b...
lamb0985
X1
1 year ago
936
8
Remove the "power off" action
HI there, I'd like to remove the power off action under the activities section, there isn't an option currently to do this ...
josephjhaney9
X1
1 year ago
982
4
X1 code learning does not work
I see this mentioned in other posts but I have the same problem. I just can't get the app to learn any code from any remote...
Ward000
X1
1 year ago
760
7
Nvidia Shield loosing connection
Hello, I have hooked up the X1 to my nvidia shield and it pairs correclty and works at first. Once I switch to another acti...
cwaw9d
X1
1 year ago
1943
11
Need older Samsung TV model PN50A450P1D added
Just as the title suggests, I need my my older TV added to the database. Also unable to learn codes from the old remote. Th...
meckman
X1
1 year ago
493
2
Is SOFABATON support ignoring us?
It looks to me as if they aren't listening or replying to anyone? Countless problems already, clearly not even close to lau...
Alber
X1
1 year ago
654
4
1
...
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Latest comments
Hi There, is there already a solution to control Magenta TV Box by X1S via bluetooth?
Any update on this? You can't seem to pair the sofabaton with the Wii as far as I can see.
Thank you for your suggestion, we will send your suggestion back to our R&D team to assess the feasibility and consider whether to add this feature in a future update.
Hi Support Team, I have to come back at this topic. I'm also facing issues while adding Magenta TV Box remote. Reason is: no second remote could be added (Wiht fir TV ist possibel) as the remote uses bluetooth I cant find it in BT section of sofabaton database. only in the IR section. The TV box could also be operated by a simulated remote within the Magenta App which the communicates vin WIFi. wouldnt it be possible to just learn the commands via WiFi from the original remote, like it is possible for the IR remotes? The option to upgrade to the latest TV Box one is for most users not an option as the latest version comes with reduced functions. Thanks in advance
Unfortunately, our technical staff was unable to find the codes in the database. There are 3 ways for you reference if they can make your devices function properly. 1.Bluetooth Mode(such as Other, Android TV and so on) 2.IR Learning Mode 3.Trimming method The specific operation process can also refer to the following link: https://www.youtube.com/watch?v=vCQ8Tr0Ar6U&t=19s If you have any questions or concerns, feel free to contact us.
Ok, thanks for the reminder, we will check and continue to optimize and fix the issue in subsequent upgrades. There are other users with the help of HA's emulated_roku, which allows sofabaton to discover home assistant, you can also refer to it. If you only need remote control for individual commands, IP control may be simpler, but if you need a lot of operations, emulated_roku may be more appropriate https://www.home-assistant.io/integrations/emulated_roku. Also can you tell us the email you use to log into the app? We'll feed it back to the R&D team to check it out. You can also send it to our email. service@sofabaton.com