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App won’t connect to hub
I went through the process multiple times. Hub is showing solid green light. I can ping the hub and I can see it is connect...
ksalno
X1
1 year ago
2112
10
X1 doesn't learn at all from LG TV Remote
Cannot use the X1 until the learning function is fixed. Native Apple TV functions work well though.
jg1228
X1
1 year ago
2301
4
Does not control Sony receiver (STR-DN1080)
It will turn the receiver on/off, but other than that it cannot control the volume or change the inputs (the only 2 functio...
ecirwin
X1
1 year ago
717
5
My U1 is a much better device.
Learning function does not work for any key or any device.
Wally33
X1
1 year ago
488
2
Rearranged Activities Out of Sync With X1 Remote
I've now got the X1 working quite well with my equipment. 1 problem I Find annoying... If you rearrange activities on the a...
CarlB
X1
1 year ago
780
5
X1 Hub, Blinking/Solid Red Light
My X1 unit was working at first, now the hub will have a blinking then solid red light. All the manual says is, that it is ...
punkzilla
X1
1 year ago
911
1
Battery level indicator
I think the battery level indicator should always be visible, even on the Activities and Devices screens. Once set up, the ...
Kakashi
X1
1 year ago
630
1
Missing CH+ button?
The channel down button works fine on my LG OLED CX TV. But the channel up button does nothing and there is no code button ...
jbl123
X1
1 year ago
990
6
X1 remote sync loop
I had posted about this in the Kickstarter comments and received a reply that was not helpful for the sync issue I ran into...
kklee
X1
1 year ago
711
1
Press to Wake
From the comments and validation on Kickstarter, it sounds like there is no accelerometer in the X1 to allow for 'lift to w...
bmfkai
X1
1 year ago
742
2
1
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2022.9.9, Major Update of Android APP ,HUB
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Major Advancement: X1 Hub firmware version V15 is here!
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.