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Hi Sofabaton team I have emailed service@sofabaton.com and have not had a reply yet (13 days) Is support best via...
eyegofast
X1
1 year ago
467
7
samsung tv
the codebase for the samsung UN60H6203AF does not work at all - my actual model number is UN60H6203AFXZA (XZA at the end).&...
wrparis
X1
1 year ago
251
0
Formovie Projector: Powers off, but not on
Everything on my Formovie Projector is working, with the exception of being able to turn the porjector on with my X1. ...
waltgrace
X1
1 year ago
375
3
Hub connection - constantly losing communication
App cannot and will not, no matter what I do, maintain contact with the hub. I have created a separate 2.4 GHz network, rem...
jaycurn
X1
1 year ago
204
2
X1 remote have to repeat key presses
I have two X1 remotes and hubs and they have the same issue. When I command inputs with the remote to an Apple TV or ...
BoilerJay
X1
1 year ago
279
0
macros in startup
Is it possible to add a macro in the startup settings of an activity? In that way I could change the sound settings of my S...
uulsof1
X1
1 year ago
261
1
Hub not working
My hub has stopped working it is just dead no light nothing. can you help Brian
BJFinlay
X1
1 year ago
172
1
How to record and fast forward on Sky Q?
How do you record on sky Q, there is neither a record button or record in the action list? How do you fast forward? W...
Lovetoad
X1
1 year ago
215
3
Sofabaton App fpr Android 14
Google recenly pushed Andriod 14 to my Pixel 7 Pro. As has previolsy been noted the Sofabaton App for Andriod refuses to ru...
rogerbsteele
X1
1 year ago
327
3
Help!
When you do have it working, 1 out of 5 commands are finicky. It is so weird. The hub has the right signal, because it work...
jameswh
X1
1 year ago
283
2
1
...
10
11
12
...
116
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.