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Vidéotron Helix (White setup box)
Hello there. I have the Vidéotron setup box. While I can find the remote on the database, most command won't work. Also, I ...
INV1CTUS
X1
1 year ago
308
2
Activities
Hi I have a Denon amp and have renamed some of the inputs on the x1 remote ShieldTV BluRay VirginTV These are worki...
zap30
X1
1 year ago
256
1
Request to add more Devices
Please add Samsung 85 inch frame tv model number QN85lS03BAFXZA AND ONKYO Receiver model TX-RZ710 to your Data bases please...
Kdude
X1
1 year ago
176
1
Virgin 360
Hi I have an X1 remote, but when programming the ir codes for the 360 box nothing works. I have selected the ziggo media bo...
zap30
X1
1 year ago
232
5
Power On/Off Nintendo Switch
Is it possible to Power On/Off the Nintendo Switch with the X1?
Borilu
X1
1 year ago
464
2
Add Sony DVP-NS708H
Pleas add the Sony DVP-NS708H CD/DVD player to the codebase.
sonar
X1
1 year ago
132
1
X1 does not store device power state for switching activities.
I have seen some ask about this a few times now. From the replies I'm not sure if the problem is understood. When Activity ...
Jasonoff
X1
1 year ago
271
4
Denon AVR-S770H not in database of devices.
I noticed that the Denon AVR-S770H isn't in the database of devices in the app. Is there another Denon receiver in the data...
MARl0
X1
1 year ago
189
1
Xgimi Aura Projector - Can't turn on
The Sofabaton X1 will not turn on my Xgimi Aura UST projector. All the other Navigation keys work, but I cannot assig...
dougd59
X1
1 year ago
395
1
Sofabaton X1 keeps turning on Sony Bravia A95L
I have a new TV, Sony Bravia A95L. After the TV is off, the hub will turn on the TV. It happens ever time, afte...
BKL1976
X1
1 year ago
181
2
1
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10
11
12
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120
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!