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Not staying connected to Nvidia shield
This is driving me bonkers, it connected once set up but won't stay connected, also if u switch to different devices once u...
Irishwalton
X1
1 year ago
696
4
Support of switchable sockets
Hi, will switchable sockets via wifi or bluetooth be supported? These are needed in the home theater, for example, to switc...
Mekentosch
X1
1 year ago
392
1
Give us more icons!
As of now, the set of icons is too limited in my opinion. For my SAT-receiver, a simple electronic-box icon does not suit m...
Taraman
X1
1 year ago
772
2
PS4 with the X1
So today I got my X1 finally. Trying to add the PS4 gave me a little headache, since I wasn't able to find it in the device...
Taraman
X1
1 year ago
2812
7
I have been conned It doesnt actually have voice assistant
All this can do is link to a speaker not actually send voice commands to a device via the remote thats been a big con
Irishwalton
X1
1 year ago
652
1
Keine Verbindung zum HUB / No connection to the HUB
Hallo, ich habe heute meine X1 erhalten. Leider kann ich den HUB nicht einrichten. Er leuchtet grün, allerdings sucht er na...
SuulCodex
X1
1 year ago
905
7
Deutsche Anleitung?
Hallo! Heute kam endlich meine X1 an.Voller Freude ging ich an die Einrichtung.Aber trotz Englisch kenntnissen bin ich gesc...
RichyNRW
X1
1 year ago
3564
9
Problem with learning function
Hi all, Hoping someone has encountered this issue. The feature to learn a command from the remote seems to work for me. It ...
Patriq
X1
1 year ago
2920
15
Doesn't recognize my gigablue UHD UE 4K
It Doesn't recognize my gigablue UHD UE 4K. When pairing it shows it as an option and says successfully connected but not o...
Irishwalton
X1
1 year ago
391
3
Mutliple requests for remote code addition support
Kevin Hansen hansen.kevin@gmail.com 10:54 AM (2 minutes ago) to HDB Dear Sofabaton Team, I am writing to again request code...
Kevinx5
X1
1 year ago
475
1
1
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105
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.