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Alexa skill in Italy not available
Hello, when can we expect the Alexa skill for Sofabaton to be available in Italy?
martinlee
X1
1 year ago
472
1
Problems with Sky Q Box
When i start start my SkyQ Box in an activiti tougher with my TV and my Reciver, the Sky Q Box turns on for one secound and...
Raiders80
X1
1 year ago
979
2
Yamaha Receiver
Brand: Yamaha Model: RX-A3070
fkohari
X1
1 year ago
836
1
Device Database
Is there a way to check if a particular device brand/model is available in the codebase?
fkohari
X1
1 year ago
1610
6
Vodafone GigaTV 4K Box
Hallo! Ich versuche bisher vergeblich, meine Vodafone GigaTV 4K Box mit dem HUB zu verbinden - die 4K Box versteht nur Blue...
Glotzi6
X1
1 year ago
815
5
SONY KE-75XH9005
can you please add SONY KE-75XH9005 to the code database?! please! without my tv the Sofabaton X1 is useless for me!
KoLSMS
X1
1 year ago
380
3
Telekom Media Receiver MR401B is missing
In Germay the Telekom Media Receiver MR401B is the most common TV box. Currently it is not supported. It is possible to add...
higgy
X1
1 year ago
639
2
Bose AV 535 Serie III
Hi everbody. The database of Sofabaton currently does not support my Bose AV 535 Serie III. I tired to add the codes manual...
higgy
X1
1 year ago
560
2
x1 creaking sound
I received the item yesterday, set it up and am using it. But when I press the down key of the circular button of x1, I hea...
uhrusa
X1
1 year ago
435
4
Seriously HUB not good enough
Keep going to app and it doesn't connect to the hub, doesn't even show it as a options this is driving me crazy. I have rei...
Irishwalton
X1
1 year ago
529
2
1
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Activities like it?
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.