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Remote loses connection
Hi there, it was probably mentioned before but I couldn't find any thread about it. Problem is that intermittently the X1 r...
PatStu
X1
1 year ago
662
1
Orange livebox
Hello How do you add a french orange Livebox decoder? I can find « orange livebox » but no model. Thx
ju1110
X1
1 year ago
534
2
Several Bugs & missings
Hi all. After some days of usage i found this: Deleting an device that is still in an activity ends in deleting all accor...
TheWolf
X1
1 year ago
667
5
Panasonic TX-32DSX609
Please add Panasonic TX-32DSX609 to repository
hwinkler
X1
1 year ago
311
1
Can you add please Yamaha CX-A5100
Can you add please Yamaha CX-A5100 Thanks
Robert81
X1
1 year ago
352
2
Can you add please Epson EH-TW9200
Can you add please Epson EH-TW9200 Thanks
Robert81
X1
1 year ago
350
3
Sofabaton App can't reconnect to X1 Hub
Sofabaton App can't reconnect to X1 Hub only first time then i need to repower the X1 Hub.
Robert81
X1
1 year ago
1090
3
Can you add please Panasonic TX-P50VTW60
Can you add please Panasonic TX-P50VTW60 or tell me a compatible model. Thanks
Robert81
X1
1 year ago
427
1
CH+ on Tivo not working
I program the X1 for TiVo using the database, but the channel up button will not program. It will not program using the lea...
Maverick923
X1
1 year ago
566
3
IR LEDs / Cables at X1
What is the difference between the two Cables with LEDs? Why is there one cable with one LED and one Cable with two LEDs? I...
Pioneer
X1
1 year ago
1071
2
1
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102
103
104
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.