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Andorid App continuous notification
Since I have installed the app, I have a continuous notification that simply says "SofaBaton" and never goes away. Any advi...
Taraman
X1
1 year ago
828
3
Several Bugs & missings # 2
Favorites added as Macro arent shown inside the App after Actiyity is started. On Remote they are shoen correct.
TheWolf
X1
1 year ago
796
2
Why 2 blasters????
Why is there 2 blasters, with one blaster on one cable and the other has 2. Can you explain
Irishwalton
X1
1 year ago
647
2
Activity Startup turns my device on and then back off again
My activity is set to turn on 3 devices, 2 turn on OK but 1 of them turns On and then turns back off again. In my Startup c...
Mre15
X1
1 year ago
866
2
Enhancement Suggestion
I don't believe that this is currently possible (please correct me if I'm mistaken) but would be a welcome enhancement. The...
NickB
X1
1 year ago
944
7
Gigablue uhd ye 4k still not working with the x1
I have contacted u already about this issue afew days ago and u said the code be updated and to try 24hrs later which I did...
Irishwalton
X1
1 year ago
563
5
Add Bluetooth Remote
Hi! I'm using a Kaonmediabox KSTB4019. How can i Add this device with a Bluetooth Remote Control?
Alexanderdap
X1
1 year ago
809
1
No power button for Apple TV
No matter how I add my Apple TV 4K (2021), the power button is always missing, which means I can't add it to my activities ...
maxafe
X1
1 year ago
2503
9
Change WiFi Network
I have 2 home WiFi networks, one for main use and one for my IoT devices (Amazon Echo, etc), I set up my X1 on the IoT netw...
NickB
X1
1 year ago
1327
4
Nubert NuControl preamp / Volume button problems
I've added the NuControl by Selflerning mode of the X1 hub. All added buttons are working fine, the only exception are the ...
sofabskn
X1
1 year ago
561
3
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.