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X1 Will Not Learn from Any Remote
I have been trying to learn/teach ANY of multiple remote commands for 7 days now. I have read every post on here including ...
FiberNut
X1
1 year ago
597
3
Font Choices
The font for the UI that you use for all of your marketing is NOWHERE NEAR what is on the actual display. While this doesn'...
eightbit
X1
1 year ago
178
3
Local API Expansion
I bought the X1 when Sofabaton added some local API access in hopes that it would expand. Since then, there's really not be...
eightbit
X1
1 year ago
1836
4
SOLVED - Cannot add Roku 3820X streaming Stick to X1
I just purchased an X1 from Amazon to replace an old Harmony remote. I was able to add my TV and AV receiver without issue....
dkremer
X1
1 year ago
439
2
Please add /update Arris set top box dcx900 to database
The current database lists dcx900 as a DVD blu Ray. Please update the database for dcx900 as a set top box. Tried using cur...
Tijuanat
X1
1 year ago
134
1
Add Arris VIP5002W BT to your device library
Arris VIP5002W BT TV decoder is used by all cable operators from Liberty Global Group (USA public company) including...
deGreat
X1
1 year ago
312
1
Device Learning
Hope somone can help I have two devices that aare in the data base for the X1 remote dosn't work with device. I've tried le...
Kactus
X1
1 year ago
181
1
User-Created Device Database?
I have a proposal for you for an enhancement. Please create a "user device database" (separate from your official device DB...
dcsaul
X1
1 year ago
426
2
Vizio soundbar not working with my X1 remote
I have the v20-J8 and its not working at all with my remote, I've tried to "repair" it by learning the commands with the or...
a5troblack
X1
1 year ago
392
4
Learn not working
Hello there. i tried the repair / Learn command with 2 different remote. One with Bravia Sony remote and the other w...
INV1CTUS
X1
1 year ago
344
2
1
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9
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11
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Latest comments
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.
Now the same kid. Of macro programming fiction needs to be added to the X1 and X1S models. Those have too advanced and more complex ways of doing this via activities. But would really like simple macro button assignments like the U1 series to be also provided as an option
It will work if you connect via Bluetooth instead of IR, it’s also has quicker response. Set it up as Android box, and for options while watching for example, bind the key on the remote to App trigger in the setup on your phone
Same issue here, i sent a request to sofabaton@ outlook.com, thanks!