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  • U2 /LG soundbar /double click

    I recently purcharged U2, and when I added LG soundbar, I found that it is double-clicked on sound up and down. So, I manua...
    • joonk
    • U Series
    • 1 year ago
    • 354
    • 1
  • Please add Samsung qn85c neonqled

    Please add the Samsun neo qled qn85c to the software thanks
    • terryvanderlinden
    • U Series
    • 1 year ago
    • 347
    • 1
  • U1 Bluetooth Keyboard Delete key

    I'm using the U1 in bluetooth keyboard mode to control a Kodi media center.  Is there any way to send the delete key?&...
    • keithwharrison
    • U Series
    • 1 year ago
    • 450
    • 2
  • Samsung ue49ru8000

    Hello,Can this Samsung TV be added, please? It isn't in the database and the "teach" method isn't working. T...
    • Diepzeekip
    • U Series
    • 1 year ago
    • 297
    • 2
  • Samsung LN40B530

    Can this Samsung TV be added, please? One of the buttons on my original remote is not working so the "teach" method isn't w...
    • bc91344
    • U Series
    • 1 year ago
    • 412
    • 4
  • Apple tv 4k 3rd gen laggy bluetooth connection

    Hi, With my Apple tv 4k 3rd gen (tvOS17.1 and 17.2 beta) Sofabaton U2 either looses connection to apple tv or works wi...
    • bartucha82
    • U Series
    • 1 year ago
    • 818
    • 1
  • U2 problems

    I'm posting U2-related stuff here, since there is no separate U2 forum.  My problems started right away after installi...
    • peyitoyoco
    • U Series
    • 1 year ago
    • 655
    • 1
  • LG Will not turn off

    I have a macro that turns on my LG TV, Onkyo Amp and Fire Stick as follows: Macro for power key: Onkyo Power On 1.0 second ...
    • HerbS
    • U Series
    • 1 year ago
    • 504
    • 2
  • U2 will not pair with DirectTV

    New U2 will not learn from DirectTV Gemini Air or recognize/pair P21KW-500 dongle.  Please fix issues so DirectTV user...
    • The_Dude
    • U Series
    • 1 year ago
    • 468
    • 1
  • Please upgrade u1 firmware

    Please upgrade u1 firmware,  some of my buttons aren't working on any device.
    • mattmayatt
    • U Series
    • 1 year ago
    • 429
    • 1
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
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Latest Release

  • 1. PROBMEMS WITH X 2 REMOTE
  • 2. Nvidia Shield Connection
  • 3. Slow repat IR commands
  • 4. Gaining access to commands that aren’t in the database
  • 5. Feature request for haptic feedback on screen buttons
  • 6. Using X1S to access functions not found on Samsung remote

Latest comments

  • X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
  • Dear Customer, we have forwarded this issue to our technical team for review.
  • Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
  • Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
  • My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
  • I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
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