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not pairing
U1 not pairing with my iPhone 12 Max Pro What is the problem!! I reset the iPhone, reinstalled the app, took out the batter...
thedeepseadoc
U1
1 year ago
1564
2
Controlling Amazon Firestick 4k
Can the Sofabaton U1 be used to control an Amazon Firestick 4k? I see that they replied about the Fire TV, but not the Fire...
dmullene
U1
1 year ago
4407
4
Linking Sofabaton to Xfinity STB???
Hi, Folks: I am trying to get my Sofabaton U1 to control my Xfinity STB (Arris XG1V4), but with little or no success. It wi...
dmullene
U1
1 year ago
2369
3
AppleTV power/sleep
Just set up my new remote, paired with AppleTV 4K via Bluetooth. It's working well, except it doesn't seem to ever turn on ...
sofasurfer
U1
1 year ago
1408
3
How can you set up a new Chromecast with Google TV
How can you set up the new Chromecast with Google TV on the Sofabaton? It doesn't have a model number to look up. It's Blue...
TedPC
U1
1 year ago
4163
6
What I learned about the U1 (edited)
the battery cover just pops off. I put a flat blade scretriver in slot and twist. 1 The macro command is pretty simple. Fir...
oldfool
U1
1 year ago
12545
9
How copy settings to another remote?
Is there any way to copy the setings from one U1 Remote to another? Answer: no. Not yet, anyway. Good idea for the future.
oldfool
U1
1 year ago
1200
7
Firestick issue
While using remote for firestick Bluetooth disconnects. When this happens firestick goes to main menu and whatver im watchi...
jfreemanvt
U1
1 year ago
1312
5
Request for New Functionality
Hi SofaBaton, After R&Ding the U1 Remote, we are planning on expanding it to our platform, The U1 ease of use, cost, an...
RemoteGuy
U1
1 year ago
991
3
Discrete Codes
Hello, I am finding that some codes for Power On and Off, are togging the power and not discrete codes for Power On and Off...
RemoteGuy
U1
1 year ago
1162
4
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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How to program macros?
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Major Advancement: X1 Hub firmware version V15 is here!
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X1S Hub Connection Issues
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Inconsistent Operation with Xfinity XG2V2 DVR
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.