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How do I delete a device?
Hey, new user here. I'm in the process of setting up new U1 and have already ran into some trouble. My Poineer Kuro 5020FD ...
Mike Land
U1
1 year ago
1149
2
Macro Set Up Question
I can see how to add devices for the single button Macro , power on devices. But, I cannot see how to change the HDMI numbe...
weehaggis
U1
1 year ago
1280
1
Forget user login info in the Android App and need to pair again
Hi all, I am using U1 for a few months, and I want to add a new device to it. However, I have fogot the login information (...
Teki
U1
1 year ago
838
2
Sofabaton X1
Hi, Is it possible to get some more technical information on the X1? I like to know for example whether the remote has IR f...
ianbrouwer
U1
1 year ago
4151
8
Is Sofabaton compatible with Bluetooth Smartplugs?
I would like to use Bluetooth Smartplugs to turn my two powered subwoofers in my home theater on and off. Will the Sofabato...
Randy
U1
1 year ago
1157
2
X1
Is the X1 a scam or is is Sofabaton actually developing, asking this before I contribute to kickstarter.
spcesq
U1
1 year ago
1088
3
volume buttons programming
Hi, my setup is: TV STB AV receiver I have 3 remotes, I found U1 and hopefully it will fix all my problems. Ideally the U1 ...
tomasl
U1
1 year ago
1299
2
Connecting to Sony Bravia via Bluetooth
Just got my U1 and was able to add my Sony Bravia XBR55x850c via the app. The remote works on the tv via infrared, however ...
MrRellim
U1
1 year ago
2201
3
Virgin 360 Box
Hi Does anyone know if this remote will control the new virgin 360 box?. Thanks Andy
Andy1965
U1
1 year ago
1067
2
Support of Samsung Soundbar HW-Q950T
Hi Does the U1 support the Samsung Soundbar HW-Q950T. Out of the box it comes with a Samsung One Remote. Thanks
cyril
U1
1 year ago
1182
2
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
X1S Hub Connection Issues
2.
Inconsistent Operation with Xfinity XG2V2 DVR
3.
Programing the DirecTV Commands
4.
HDMI switcher
5.
Foxtel
6.
Sky Diavelet SoundBox
Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.