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Sofabaton U1 will not pair
I have spent two days trying to convince my just delivered U1 to pair with the app downloaded to my phone (Android 11, Moto...
my3ke
U1
1 year ago
591
1
Is there a limit to the total number of macro commands?
I have been in the A/V business for 45 years and worked with many types of remotes. When I program the SofaBaton U1 I can s...
DoctorConnect
U1
1 year ago
738
1
password reset help nobody getting back to me.
I forgot my passwork on u1 need to reset have not heard from anyone.
mizapata
U1
1 year ago
531
1
Can't register in app,
Just received U1 and can't do anyting with it. The iphone app requires registration and fails with the mysterios "Error: -1...
bumpa1
U1
1 year ago
780
3
TCL55403 with fire TV
Can i control my fire TV and program the volume buttons to control the tcl volume. also can i program the netflix button.
Angstrom
U1
1 year ago
800
2
Some buttons stopped working
Is there a known problem with the buttons going bad? After using it for almost 2 months, the play/pause buttons are getting...
les123
U1
1 year ago
972
1
Error!! code2
I just received my first SofaBaton. After installing the app on my iPhone, I attempt register a new account and receive the...
kalantan
U1
1 year ago
740
4
cant program keys
im having issues with programming keys with learning from original remote...anyone else having this issue?
legend721
U1
1 year ago
559
1
LG TV Program Intermittent
Was able to program via the app, but some of the controls do not work. Especally the menu that drives input selection. Some...
DPerry
U1
1 year ago
870
1
Possible to connect to a HTPC as a bluetooth Keyboard?
I've got a Sofabaton U1, and it's doing a great job in the situation I'm using it for, but I want to plan ahead for when my...
mwl
U1
1 year ago
1634
2
1
...
39
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41
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Latest comments
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.
I have same issue, Verizon just upgraded my Motorola STB to this Android TV based Fios tv mini model F3544K49203, same issue channel up and down and guide command do not work over Bluetooth Most of the actions do not work with this new STB. I was able to pair it with the remote but key functions do not work.