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Big problem with the app
Hi I'm a new user and I downloaded the app from the Google store But there is a problem that the app does not appear in ful...
KaBoS
U1
1 year ago
616
3
U1 purchase options on Amazon
Hey there, follwing the "Buy now" link on your U1 site leads to Amazon where you get three options - "2021 updated", "2019"...
LF4Control
U1
1 year ago
778
1
Questions before purchase
My Harmony remote finally died and I need a replacement. I found Sofabaton by way of Wirecutter. I have some questions befo...
BlahBlahBlah
U1
1 year ago
1080
3
Change Volume and Channels on two different devices
Hey there, unfortunately I missed the whole X1 Kickstarter thing so I'm limited to getting the U1 now or the X1 later, once...
LF4Control
U1
1 year ago
804
2
Macro Questions
Is it possible to edit macros (rearrange the steps) that already exist? I see I can delete steps, and add new ones to the e...
jim100
U1
1 year ago
1131
2
new to baton
Hello, I am new to the sofa baton device. havent purchased yet. I have a No-Hassel video switch with 3 cable boxes connecte...
joeanderson74@hotmail.com
U1
1 year ago
513
1
Rechargable Remote?
How about a remote that sits in a charging stand that keeps it charged wireslessly? One example is the Sonicare electric to...
Scannit
U1
1 year ago
555
1
How about a Backlit keypad?
Suggestion.. How about a backlit keypad? That seems to be an item mentioned for remotes, expecially when viewing in a dark ...
Scannit
U1
1 year ago
579
1
Sofabaton X1 Supported Devices
Is there a list or database of supported devices pertaining to the X1 system?
Samazar
U1
1 year ago
3631
3
How do I change the input.....
I have a Toshiba 55LF711U20 firetv. How do I get the U1 to allow me to select the input I want?
sawdustar
U1
1 year ago
2061
1
1
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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Media Player: Long press and scrolling not working
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X2
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Latest comments
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating
The Rosewill remote says RRC-126 and in another place RR6.