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TCL Roku TV model 85R745
Is there support for this TV on the Sofabaton U1
Chuck0426
U Series
1 year ago
836
3
Andriod App does not work
I am unable to Register once the Application is installed on my Andriod phone. I also sent an email to SofaBaton@outlook.co...
debaser13
U Series
1 year ago
625
1
Screen on remote does not work.
Just bought the U1 remote. I cannot get the screen on the remote to light up? It seems to add devives on the app but only a...
lonniec103
U Series
1 year ago
589
1
Apple TV sleep
Is there any way to get apple TV to sleep? It seems impossible to get all devices to turn off with this remote since apple ...
mfoga
U Series
1 year ago
1181
5
U1 display keeps randomly turning on
The remote is sitting still and yet the display will randomly turn on as if it has been picked up. I find that when it happ...
skinlab133
U Series
1 year ago
717
2
bluetooth pairing of swisscom TV-Box (HD) not working
guys did buy this remote controll because of the bluetooth feature to replace bluetooth remote controlls. here we are with ...
dondaniel
U Series
1 year ago
1768
2
Clone sofabaton setup to other sofabatons
Hi there, Is the above possible? I have a combination of Samsung TVs and Rokus in three rooms. I have custom macros and key...
dhtguru1
U Series
1 year ago
1031
2
Poor build quality - life less than six months
I purchased the SofaBaton U1 on 9 July 2021 and have just set it aside as unusable. I have used the remote almost daily on ...
jgunner1948
U Series
1 year ago
1028
3
LCD Screen not working.
In a preemtive move I purchased the SofaBaton U1 back in July because our Harmony remote was starting to fail. However the ...
IPLoop
U Series
1 year ago
965
1
Unable to pair with Galaxy S21 Ultra
When I try to pair my new remote with the app on my phone, the App will find the remote, but will not pair successfully. Ph...
nordonia10
U Series
1 year ago
718
1
1
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?