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Roku Streambar volume control for the u1?
I just setup my new u1 to control my TV, TiVo and Roku Streambar. So far, everything seems to work except for the volume co...
ibecker
U Series
1 year ago
559
0
U1 Remote
Hi, i have 2 questions regarding the U1 remote i have installed Sofabaton Skiil for Alexa but alexa isn't recognizing any...
rubi12
U Series
1 year ago
499
1
Sofabaton U1 Samsung tv bluetooth control
Is there any way to setup the U1 to control a Samsung tv over bluetooth? When I try to add it as an accessory nothing comes...
jtwrenn
U Series
1 year ago
2587
1
Sofabaton U1 Batteries Dying Quickly
My Sofabaton U1 universal remote drains batteries frequently. In a conventional remote I can go several monthsupwards of a ...
Jerry
U Series
1 year ago
1718
1
Insecure website
Why is this website insecure ? And why is submit spelt sumbit on this actual page to submit an article ?
Phil1234
U Series
1 year ago
522
2
Registration fialed
Every time I try to register it says "User creation failed, we have hit the daily limit for sending the welcome notifications"
ezradv
U Series
1 year ago
1224
17
Dec 14 purchased updated u1 just stopped working
For some reason the remote just went black and the tv does not receive a signal chang3d batteries no help?.
Drav2222
U Series
1 year ago
512
1
XGIMI Horizon Pro 4K Projector isnt supported?
I looked on the sofabotan webstite before buying to make sure all of my devices were supported and now that I bought it, wh...
danktankk
U Series
1 year ago
1132
2
Page up page down
I have dish network hopper cable TV. My dish remote has page up and page down but isn't on the reassign keys.
Califkid
U Series
1 year ago
829
1
Record macros to change inputs on multiple devices at once
I'm finding that the macro function records keypresses only. This is a problem because, while I can program keypresses, the...
sgreene
U Series
1 year ago
932
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
3.
Slow repat IR commands
4.
Gaining access to commands that aren’t in the database
5.
Feature request for haptic feedback on screen buttons
6.
Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?