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U1 Remote
Hi, i have 2 questions regarding the U1 remote i have installed Sofabaton Skiil for Alexa but alexa isn't recognizing any...
rubi12
U1
1 year ago
438
1
Sofabaton U1 Samsung tv bluetooth control
Is there any way to setup the U1 to control a Samsung tv over bluetooth? When I try to add it as an accessory nothing comes...
jtwrenn
U1
1 year ago
1939
1
Sofabaton U1 Batteries Dying Quickly
My Sofabaton U1 universal remote drains batteries frequently. In a conventional remote I can go several monthsupwards of a ...
Jerry
U1
1 year ago
1236
1
Insecure website
Why is this website insecure ? And why is submit spelt sumbit on this actual page to submit an article ?
Phil1234
U1
1 year ago
466
2
Registration fialed
Every time I try to register it says "User creation failed, we have hit the daily limit for sending the welcome notifications"
ezradv
U1
1 year ago
1078
17
Dec 14 purchased updated u1 just stopped working
For some reason the remote just went black and the tv does not receive a signal chang3d batteries no help?.
Drav2222
U1
1 year ago
455
1
XGIMI Horizon Pro 4K Projector isnt supported?
I looked on the sofabotan webstite before buying to make sure all of my devices were supported and now that I bought it, wh...
danktankk
U1
1 year ago
743
2
Page up page down
I have dish network hopper cable TV. My dish remote has page up and page down but isn't on the reassign keys.
Califkid
U1
1 year ago
769
1
Record macros to change inputs on multiple devices at once
I'm finding that the macro function records keypresses only. This is a problem because, while I can program keypresses, the...
sgreene
U1
1 year ago
834
1
NYKO Playstation Dongle
Do you have the codes for the NYKO 83040 PS3 Playstation adapter
mcfarlane_neil@hotmail.com
U1
1 year ago
588
1
1
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32
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating