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Windows Media Center - subsequent same arrow not working
Hi, new remote, u1. not allowing subsequent up, down, left right. when I select up, for example, I have to select right lef...
JefferyD
U Series
1 year ago
850
2
Amazon Firestick 4K with U!
Is there way to set this up on the U1. The website says it can be connected via Bluetooth but I haven't been able to get it...
phil53
U Series
1 year ago
605
2
Can't find code for my CISCO cable box
Can't get a configuration for my CISCO CHS435HDCP2 set top box that goes with Verizon.
biggeral
U Series
1 year ago
770
1
validation code through email not received
I'm not getting the email with the validation code to setup the app... I have pressed "Resend..." many times. Not it tells ...
VincentEastman
U Series
1 year ago
640
5
Can I use Bluetooth mode for portal tv
Trying to use for portal tv
tonyalter
U Series
1 year ago
785
1
Factory Reset for the U1
Does anyone know how to do a factory reset on the U!? Thanks!!
Ezsailor
U Series
1 year ago
1244
1
App Login
I have tried multiple times to login and i even made a new email and it keeps saying that password/username doesnt match. I...
Remote
U Series
1 year ago
609
1
App problem (everything appears reversed)
Hi, You must add the option to choose the language in the App, Because the App now follows the language of the Android syst...
KaBoS
U Series
1 year ago
621
1
No range
I am having trouble getting sofabaton U1 to work right. It seems I have to be with in 5 ft of the tv,receiver,cablebox to work
Ponddude
U Series
1 year ago
897
1
No range
I am having trouble getting sofabaton U1 to work right. It seems I have to be with in 5 ft of the tv,receiver,cablebox to work
Ponddude
U Series
1 year ago
559
2
1
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Latest comments
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider implementing this feature in our next update.
Dear Customer, We apologize for any inconvenience caused.Note Xfinity supports both IR+RF control at the same time and its IR receiving range is very limited, if you are unable to learn from its original remote by IR---U or X or RF mode--X1S and the root cause is not from our side (Xfinity has a very small IR receiver, just to the right of the status light.) For X remote, please go to our app- select this device-click three dots on the bottom right corner --press these virtual keys one by one to identify which one the right key is. And another solution FYI: in our app--devices page--select Xfinity--Edit--Add/repair commands and select the related button--repair and do the first two Items on the next page. If fails, kindly let us know the exact model of Xfinity and best to take a photo of its nameplate for our reference.Lastly---- There is one more solution FYI: in our app---Devices page--Add--Infrared--Learn from the original IR remote--Set Top Box--Only a power key--on the next page named" learning", please press and hold the button you want to learn on the remote of Xfinity and donot let it go and click "To learn" for Power button etc in our app--and then do the rest and after the learning is successful, let go of this button on the original remote finally. The tricky thing is---you might have to press and hold the button you want to learn on the original remote first and then click the corresponding "To learn" in our app second and perform an IR learning eventually.If you'd like to return it, could you please provide your order number? Thank you.
Thanks Dave480, seems to work. Although it‘s not the way it was designed (e.g. you should never press the „real“ Off button when using this „feature“) and I had to rewrite some of my Home Assistant automations. But thank you anyway!
Dear Customer, our technical team has fixed this code. You may try deleting the device and adding it again. Brand: AT&T Model: IPH8110 If that doesn't work, you can also try this code: Brand: AT&T Model: IPH8010
I know this is an older post, but I found a setting in the SofaBaton app that corrected the issue for me. Edit the device - i.e,. the TV or Projector - and then enter the Idle Behavior setting. Change to 'Stay On When Switching Activities' and you will likely not experience issues when switching between activities. I changed this setting on a few other devices for preference reasons, but the key for this issue was modifying the Idle Behavior setting. HTH!
Same issue here, not happy at all