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Numeric keys unresponsive with Verizon cable box
when attempting to change channels on verizon fios cable box, I have to press the numeric key multiple times before it regi...
MikeyG
U Series
1 year ago
912
1
Programming the colored buttons
Is there any way to add YouTube TV to one of the colored buttons without another remote?
phild301
U Series
1 year ago
1341
2
Error uploading codes from app
I just got my U1 and tried to set it up with the android app. It keeps getting error when uploading codes to U1. And I can'...
mickwong
U Series
1 year ago
700
3
U1 / App support for Toshiba DVD/CD Player SD-2108
Hello, does U1 / App support for Toshiba DVD/CD Player SD-2108 ? Thank you
wtwong
U Series
1 year ago
800
1
Phillips hue U1
Hello does the U1 support phillips hue control ?
Mollywoped
U Series
1 year ago
1167
1
I give up, returning it to Amazon
After spending the morning trying to use this I gave up and am returning it to Amazon. Power and input selections fall out ...
dennis55
U Series
1 year ago
983
2
Automatically switch remotes in macro
Is there anyway to have the U1 automatically go to remote for a particular device at the end of a macro without using the s...
dennis55
U Series
1 year ago
652
4
Sony Reciever
I am coming from a Logitech Harmony 650 remote. On my current remote I have a button assigned to watch TV. It starts a macr...
dennis55
U Series
1 year ago
833
1
U1 / App support for Denon AVR-3805
Hello, I would like to know whether the U1 / App supports FULL control for Denon AVR-3805 receiver. eg. Zone2 / Zone3 contr...
wtwong
U Series
1 year ago
1110
1
No Range on my new U1 Remote
I Just set up my new U1 remote and it has no range. I have to be within 5 feet of my device for the remote to work
kalgwl
U Series
1 year ago
1326
1
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2022.9.9, Major Update of Android APP ,HUB
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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PROBMEMS WITH X 2 REMOTE
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Nvidia Shield Connection
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Slow repat IR commands
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Gaining access to commands that aren’t in the database
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Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?