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Amazon Firestick 4K with U!
Is there way to set this up on the U1. The website says it can be connected via Bluetooth but I haven't been able to get it...
phil53
U1
1 year ago
499
2
Can't find code for my CISCO cable box
Can't get a configuration for my CISCO CHS435HDCP2 set top box that goes with Verizon.
biggeral
U1
1 year ago
573
1
validation code through email not received
I'm not getting the email with the validation code to setup the app... I have pressed "Resend..." many times. Not it tells ...
VincentEastman
U1
1 year ago
557
5
Can I use Bluetooth mode for portal tv
Trying to use for portal tv
tonyalter
U1
1 year ago
734
1
Factory Reset for the U1
Does anyone know how to do a factory reset on the U!? Thanks!!
Ezsailor
U1
1 year ago
1064
1
App Login
I have tried multiple times to login and i even made a new email and it keeps saying that password/username doesnt match. I...
Remote
U1
1 year ago
471
1
App problem (everything appears reversed)
Hi, You must add the option to choose the language in the App, Because the App now follows the language of the Android syst...
KaBoS
U1
1 year ago
558
1
No range
I am having trouble getting sofabaton U1 to work right. It seems I have to be with in 5 ft of the tv,receiver,cablebox to work
Ponddude
U1
1 year ago
632
1
No range
I am having trouble getting sofabaton U1 to work right. It seems I have to be with in 5 ft of the tv,receiver,cablebox to work
Ponddude
U1
1 year ago
505
2
Roku Streambar volume control for the u1?
I just setup my new u1 to control my TV, TiVo and Roku Streambar. So far, everything seems to work except for the volume co...
ibecker
U1
1 year ago
455
0
1
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31
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33
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Media Player: Long press and scrolling not working
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating