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Programming the colored buttons
Is there any way to add YouTube TV to one of the colored buttons without another remote?
phild301
U1
1 year ago
963
2
Error uploading codes from app
I just got my U1 and tried to set it up with the android app. It keeps getting error when uploading codes to U1. And I can'...
mickwong
U1
1 year ago
626
3
U1 / App support for Toshiba DVD/CD Player SD-2108
Hello, does U1 / App support for Toshiba DVD/CD Player SD-2108 ? Thank you
wtwong
U1
1 year ago
602
1
Phillips hue U1
Hello does the U1 support phillips hue control ?
Mollywoped
U1
1 year ago
1010
1
I give up, returning it to Amazon
After spending the morning trying to use this I gave up and am returning it to Amazon. Power and input selections fall out ...
dennis55
U1
1 year ago
900
2
Automatically switch remotes in macro
Is there anyway to have the U1 automatically go to remote for a particular device at the end of a macro without using the s...
dennis55
U1
1 year ago
567
4
Sony Reciever
I am coming from a Logitech Harmony 650 remote. On my current remote I have a button assigned to watch TV. It starts a macr...
dennis55
U1
1 year ago
739
1
U1 / App support for Denon AVR-3805
Hello, I would like to know whether the U1 / App supports FULL control for Denon AVR-3805 receiver. eg. Zone2 / Zone3 contr...
wtwong
U1
1 year ago
1025
1
No Range on my new U1 Remote
I Just set up my new U1 remote and it has no range. I have to be within 5 feet of my device for the remote to work
kalgwl
U1
1 year ago
1061
1
Windows Media Center - subsequent same arrow not working
Hi, new remote, u1. not allowing subsequent up, down, left right. when I select up, for example, I have to select right lef...
JefferyD
U1
1 year ago
776
2
1
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating