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Can't register the App
I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
SteveS
U Series
1 year ago
649
2
Bell Fibe TV and Bluetooth
Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
Distox
U Series
1 year ago
1967
9
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U Series
1 year ago
1027
1
Registration & email verification
The sofabaton app will not let me register because of the email verification process. I never get the email with the code. ...
Jayson
U Series
1 year ago
994
1
How to program macros?
I'm finding a hard time getting clear directions on programming macros. From what I can see to do that I can choose a devic...
timfitz99
U Series
1 year ago
14893
6
What code to add Netflix to NVidia Shield (Bluetooth) device
The 'Netflix' function on the NVidia Shield (Bluetooth) device does not seem to be added to any of the available keys and d...
ricketyca
U Series
1 year ago
1582
7
Can’t get it to work on my Panasonic 55HX700BZ
Serious problem with my TV. The remote is basically a Bluetooth remote, but to switch it on seems to send an IR signal. so ...
Becky
U Series
1 year ago
809
3
AT&T TV Now DirectTV streaming cable box not working
AT&T C71KW-400 is now connecting /working remote. Please help and advise. The box i belive is controlled bluetooth but ...
adeamos83
U Series
1 year ago
600
2
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U Series
1 year ago
907
4
Button lag
Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
Remotezeo
U Series
1 year ago
1743
5
1
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Latest comments
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider implementing this feature in our next update.
Dear Customer, We apologize for any inconvenience caused.Note Xfinity supports both IR+RF control at the same time and its IR receiving range is very limited, if you are unable to learn from its original remote by IR---U or X or RF mode--X1S and the root cause is not from our side (Xfinity has a very small IR receiver, just to the right of the status light.) For X remote, please go to our app- select this device-click three dots on the bottom right corner --press these virtual keys one by one to identify which one the right key is. And another solution FYI: in our app--devices page--select Xfinity--Edit--Add/repair commands and select the related button--repair and do the first two Items on the next page. If fails, kindly let us know the exact model of Xfinity and best to take a photo of its nameplate for our reference.Lastly---- There is one more solution FYI: in our app---Devices page--Add--Infrared--Learn from the original IR remote--Set Top Box--Only a power key--on the next page named" learning", please press and hold the button you want to learn on the remote of Xfinity and donot let it go and click "To learn" for Power button etc in our app--and then do the rest and after the learning is successful, let go of this button on the original remote finally. The tricky thing is---you might have to press and hold the button you want to learn on the original remote first and then click the corresponding "To learn" in our app second and perform an IR learning eventually.If you'd like to return it, could you please provide your order number? Thank you.
Thanks Dave480, seems to work. Although it‘s not the way it was designed (e.g. you should never press the „real“ Off button when using this „feature“) and I had to rewrite some of my Home Assistant automations. But thank you anyway!
Dear Customer, our technical team has fixed this code. You may try deleting the device and adding it again. Brand: AT&T Model: IPH8110 If that doesn't work, you can also try this code: Brand: AT&T Model: IPH8010
I know this is an older post, but I found a setting in the SofaBaton app that corrected the issue for me. Edit the device - i.e,. the TV or Projector - and then enter the Idle Behavior setting. Change to 'Stay On When Switching Activities' and you will likely not experience issues when switching between activities. I changed this setting on a few other devices for preference reasons, but the key for this issue was modifying the Idle Behavior setting. HTH!
Same issue here, not happy at all