×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Bell Fibe TV and Bluetooth
Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
Distox
U Series
1 year ago
1877
9
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U Series
1 year ago
1002
1
Registration & email verification
The sofabaton app will not let me register because of the email verification process. I never get the email with the code. ...
Jayson
U Series
1 year ago
984
1
How to program macros?
I'm finding a hard time getting clear directions on programming macros. From what I can see to do that I can choose a devic...
timfitz99
U Series
1 year ago
14367
6
What code to add Netflix to NVidia Shield (Bluetooth) device
The 'Netflix' function on the NVidia Shield (Bluetooth) device does not seem to be added to any of the available keys and d...
ricketyca
U Series
1 year ago
1503
7
Can’t get it to work on my Panasonic 55HX700BZ
Serious problem with my TV. The remote is basically a Bluetooth remote, but to switch it on seems to send an IR signal. so ...
Becky
U Series
1 year ago
750
3
AT&T TV Now DirectTV streaming cable box not working
AT&T C71KW-400 is now connecting /working remote. Please help and advise. The box i belive is controlled bluetooth but ...
adeamos83
U Series
1 year ago
559
2
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U Series
1 year ago
859
4
Button lag
Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
Remotezeo
U Series
1 year ago
1658
5
X1 Lift to Wake?
Does the X1 have an accelerometer to enable lift to wake?
bmfkai
U Series
1 year ago
1256
2
1
...
29
30
31
...
48
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
How to program macros?
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Ziggo media box Next
2.
Searching for Phillips Hue Bridge
3.
X2 remote in endless reboot loop?
4.
Activity fix not available and incomplete
5.
Sofabaton X2: Oppo-20x Input Selection ignored
6.
Sofabaton X2: Macro on Devices
Latest comments
Dear Customer, We recommend adding the first code. Brand Arris Model: DCX960. This is a code available in the code library. The others are user-shared codes. If some keys are still missing after adding, a. Please go to our app- select this device-cick three dots on the bottom right comer pressthese virtual keys one by one to identify which one the right key is; As for some codes of devices, we might have the same keys in our codebase but with a different name. After that, then go to Devices>Edit>Assign commands for Remote keys>choose one physical button>choose the commands that you need. b. Kindly take an IR Learning from the oniginal remote: kindly go to our app-- device page.-select the device- edit-ad/repair commands-select the related buttons-repair. -Learn commands from the original remote or "Select a suitable command from the cloud", try both 2. After re-ading and every buton works, pleae delete the related old acivty and create a new one etc, make a sync from Hub to remote with the below routine: me--setings--sync data to remote before having some tests with our remote, if you are holding an X series. 3. BTW, also there is one way to share the code of your device to our cloud base by go to our app--devices page--Add--infrared--Leam from Original IR remote and make sure all butons are working aiter earina: Then there is a wav to update the code ofthis model to our cioud by the below routine, our app--me-Share codebase-do the rest. Kindly re-add it in a few hours in our app and the new code you shared will be titled "user shared" in our app under Infrared--Brand of this device--type in its model--scroll down to the end of this page.
Dear Customer, we sincerely apologize for this inconvenience. The X2 currently only supports 5GHz Wi-Fi. You will need to connect your phone to a 2.4GHz Wi-Fi network as well. You can access your phone's WLAN settings and switch its Wi-Fi connection to 2.4GHz.
Thanks. And good idea. I was wondering that would be a good place to put that.
Dear Customer, There is a small hole on the left side of the remote control. You can press and hold it with a pin for 10 seconds to reset the remote. You can test if it works.
Dear Customer, Thank you for your suggestion. We will add a Fix function to the remote control in the next version. Please note the ? button on your remote control screen. This will be updated with a Fix-like function in the next update.
summary, a bit like the custom activity power issue, the custom input selection has serious defects that both corrupts the detail of an input selection requirement, but also doesn't trigger even one click of the corrupted sequence at all.