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  • U2 scroll wheel works intermittently

    I have had a U2 for several months and find it really useful (and easy to program). However, the scroll wheel occasionally ...
    • Sofaspud
    • U1
    • 1 year ago
    • 402
    • 3
  • DirecTV Gemini Air

    The DirecTV Gemini Air device is in the IR Database but does not work, nor will it learn from the remote.  I believe t...
    • BlueHavanaII
    • U1
    • 1 year ago
    • 693
    • 2
  • U2 arrow keys do not work when pressed multiple times

    I have a problem with arrow keys. It looks like some remote keys can be pushed only once. Pushing them for the second, thir...
    • green12
    • U1
    • 1 year ago
    • 416
    • 3
  • Out of Memory error after deleting and re-adding device

    My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
    • Faceman
    • U1
    • 1 year ago
    • 262
    • 2
  • Home botton and OK not working

    I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
    • Order
    • U1
    • 1 year ago
    • 294
    • 0
  • U2 No screen messaging

    After putting batteries into my U2, there was no message on the screen.  I paired the unit with the App on my phone an...
    • Socks
    • U1
    • 1 year ago
    • 208
    • 2
  • How to set the default remote?

    Hello, New U2 user.  I have added a TV, Cable box, Roku and soundbar remotes to my U2.  When I press the main pow...
    • Brewder
    • U1
    • 1 year ago
    • 371
    • 2
  • Defect: Sofabaton U2 Learning method

    To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
    • XJW01
    • U1
    • 1 year ago
    • 266
    • 3
  • Sofabaton U2 duplicated key press

    When I press a button on the U2 it will often result in two key presses and not one.  This can happen for any device a...
    • XJW01
    • U1
    • 1 year ago
    • 1867
    • 9
  • Sofabaton U2 Losing Config

    Connect to Sofabaton U2.  I see my devices.  I select a device.  I select Remote Keys.  It shows me tha...
    • XJW01
    • U1
    • 1 year ago
    • 675
    • 4
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Most Popular Articles

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Latest Release

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Latest comments

  • Yes,if your Projector is connected to other devices like TV or AV receiver by HDMI cable, then This device can be turned on at the same time via CEC function when you are turning on TV or receiver etc.
  • For your device, kindly add it by a similar code below in our APP Brand:LG Model:65UK7500PUA Please feel free to contact us if you have any concerns. Brand:Philips Model:77OLED807/12
  • Good day! Your device has been added by our engineers. Please try to add it by IR mode to see if it can be used. Brand: Model: Brand:Samsung Model:GQ55Q9FNG
  • Has this been updated? I would like to use my U2 to control my xgmi horizon 20. And if I cant turn it on can’t I just use my cec control to have my receiver first turn on the projector for me via an activity?
  • We apologize for the inconvenience caused. Have you updated your app to the latest version? The latest Android app version is 4.0.1, and the latest iOS app version is 4.0.2. Please update to the latest version. If you've already updated to the latest version, try exiting the app or uninstalling it, then re-enter the app to download the code and test if it functions normally.
  • Dear Customer, This is automatically generated after the app update because commands within the Activity must be triggered sequentially. The default 0.5-second delay ensures smoother execution of commands in both startup and shutdown settings. You may also manually adjust the delay duration.
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