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  • U2 scroll wheel works intermittently

    I have had a U2 for several months and find it really useful (and easy to program). However, the scroll wheel occasionally ...
    • Sofaspud
    • U Series
    • 1 year ago
    • 443
    • 3
  • DirecTV Gemini Air

    The DirecTV Gemini Air device is in the IR Database but does not work, nor will it learn from the remote.  I believe t...
    • BlueHavanaII
    • U Series
    • 1 year ago
    • 830
    • 2
  • U2 arrow keys do not work when pressed multiple times

    I have a problem with arrow keys. It looks like some remote keys can be pushed only once. Pushing them for the second, thir...
    • green12
    • U Series
    • 1 year ago
    • 492
    • 3
  • Out of Memory error after deleting and re-adding device

    My U2 was updated to the latest V41 firmware this morning and now after seeing some errors assigning macros I decided to de...
    • Faceman
    • U Series
    • 1 year ago
    • 289
    • 2
  • Home botton and OK not working

    I have connected Samsung QN91BA 65 and a Sagemcom DIW387 TV Box. Everything works, except: 1) I cannot get to the homescree...
    • Order
    • U Series
    • 1 year ago
    • 311
    • 0
  • U2 No screen messaging

    After putting batteries into my U2, there was no message on the screen.  I paired the unit with the App on my phone an...
    • Socks
    • U Series
    • 1 year ago
    • 215
    • 2
  • How to set the default remote?

    Hello, New U2 user.  I have added a TV, Cable box, Roku and soundbar remotes to my U2.  When I press the main pow...
    • Brewder
    • U Series
    • 1 year ago
    • 410
    • 2
  • Defect: Sofabaton U2 Learning method

    To program a key you must press and hold the key on the original remote. For example. If I press and hold Volume Up on the ...
    • XJW01
    • U Series
    • 1 year ago
    • 292
    • 3
  • Sofabaton U2 duplicated key press

    When I press a button on the U2 it will often result in two key presses and not one.  This can happen for any device a...
    • XJW01
    • U Series
    • 1 year ago
    • 2108
    • 9
  • Sofabaton U2 Losing Config

    Connect to Sofabaton U2.  I see my devices.  I select a device.  I select Remote Keys.  It shows me tha...
    • XJW01
    • U Series
    • 1 year ago
    • 743
    • 4
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Most Popular Articles

  • 1. 2022.9.9, Major Update of Android APP ,HUB
  • 2. 【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
  • 3. X1 Hub Upgrade Already!
  • 4. How to program macros?
  • 5. What I learned about the U1 (edited)
  • 6. Major Advancement: X1 Hub firmware version V15 is here!

Latest Release

  • 1. Another bug in the X2 hubs firmware
  • 2. Need feature to transfer devices or activities between hubs
  • 3. Safabaton app too slow
  • 4. VLAN issue
  • 5. Adding IR devices to database by support
  • 6. 2 bugs in firmware version 5 of the X2 hub

Latest comments

  • Dear Customer, Both the X1S and X2 currently offer backup functionality. You can back up your settings and then import them into another hub. The backed-up settings will be stored in your account. BTW, X1S settings can only be copied to another X1S, and the same applies to the X2.
  • I have the same problem with the X1 and the Sony XR90. I think I have to return my Sofabaton. I need to be able to switch between inputs for the remote to be useful.
  • I found another bug: if you have more than one command in a shutdown sequence of a device, then only the first command is executed. Multiple commands in a startup sequence of a device are all executed. Once again: I’m talking about devices not activities.
  • * The button would really be useful, I've put a better screensaver behind it, now I have to keep the original remote on the table, that wasn't the intention when I bought this remote. Or I could add it myself, but why isn't Bluetooth supported when I add the functions from another remote?
  • I have registered there with the same username, feel free to contact me directly …
  • I don’t think so. Are you on AVForums? The X2 thread is quite active.
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