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What does a green box do?
I added my Panasonic TV, tap on Remote Keys, and am wondering what a button green assigned key does? How doni find out? Is ...
Winnipeger
U Series
1 year ago
834
3
Shaw Cable BlueCurve
Hi Everyone, I have a Shaw box, not sure if it's considered BlueCurve. If I flip it over, the Model is PACE PXC01ANI . I wa...
Winnipeger
U Series
1 year ago
1376
3
Apple TV 4k swipe background with U1
Is there a way to program the Apple TV remote "TV" button to the U1? On the Apple TV remote if you double click the "TV" bu...
clusterone
U Series
1 year ago
1015
3
Remote is unresponsive
The remote is unresponsive, I have to click the buttons multiple times and move closer, I changed the batteries to make sur...
pwigle
U Series
1 year ago
920
1
Bluetooth
Hello, I can't pair my Sofabaton U1 via Bluetooth. Where do I have to pair it, I have a Telekom Magenta TV Box with Bluetoo...
Tommy2212
U Series
1 year ago
1127
3
new model with hub and better remote
can you please release a a newer model with better layout that is more intuitive navigation and main functions should be in...
charettepa
U Series
1 year ago
1336
1
Source Button
I can not get our Sofabaton U1 remote to replace the functions of my Samsung TV (model number UN32M4500AE) remote. I've man...
KatieVickers1978
U Series
1 year ago
802
1
Mi Box S (Bluetooth)
Any update on Mi Box S (Bluetooth) support? Guy
guy_perets
U Series
1 year ago
1757
2
How do I set all volume controls to be the amp?
On the U1 I managed to get the remote to control the amp on all devices for the volume. we don't use the Tv speakers at all...
Becky
U Series
1 year ago
2203
1
Key sends multiple characters
The problem is on a U1 and the three key sends four 3's every time. I can reprogram the button to a 2 and it works correctl...
rknoll
U Series
1 year ago
1148
3
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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How to program macros?
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
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PROBMEMS WITH X 2 REMOTE
2.
Nvidia Shield Connection
3.
Slow repat IR commands
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Gaining access to commands that aren’t in the database
5.
Feature request for haptic feedback on screen buttons
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Using X1S to access functions not found on Samsung remote
Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?