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AT&T TV Now DirectTV streaming cable box not working
AT&T C71KW-400 is now connecting /working remote. Please help and advise. The box i belive is controlled bluetooth but ...
adeamos83
U1
1 year ago
458
2
U1 remote and YouTube TV / stop button won't work
Hi, all. Looking for some advice... All of a sudden the "stop" button on my U1 remote has stopped working with YouTube TV. ...
SofaChris
U1
1 year ago
675
4
Button lag
Hello! I love the U1 remote. However there's one thing bothering me that I don't know how to fix - the buttons have signifi...
Remotezeo
U1
1 year ago
1100
5
X1 Lift to Wake?
Does the X1 have an accelerometer to enable lift to wake?
bmfkai
U1
1 year ago
1142
2
X1 will not connect to wifi
I have an X1 (a gift, via Kickstarter). I have followed the instructions. My phone provisions the X1 successfully via Bluet...
mwrauk
U1
1 year ago
3008
14
Challenges customizing the U1
Additional channels that I would like to add include Paramount+ and YouTube TV Learning using the original remote is very...
HinckleyBob
U1
1 year ago
454
1
How to turn on the remote...
Maybe I'm missing something but I can't figure out how to turn the remote on... It was charging all night and none of the b...
iamthedrake
U1
1 year ago
511
4
IR Distance to Vizio TV Much too Short
I just got my first SofaBaton the other day, but when trying it out, I found that I needed to be within 3-5 feet of my Vuzi...
Moosebowl
U1
1 year ago
893
2
X1 iniital setup iOS Help...
Hey guys, I received mine X1 Today However, I'm running into a problem I go to connect the Bluetooth to my iPhone and goes ...
tfraley
U1
1 year ago
1510
8
Galaxy 20+ not pairing with remote
Just got the remote and it won't go past the pairing screen on the app. From the looks of another post, it didn't work for ...
BigDfromCT
U1
1 year ago
391
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.