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I can not get our Sofabaton U1 remote to replace the functions of my Samsung TV (model number UN32M4500AE) remote. I've man...
KatieVickers1978
U1
1 year ago
690
1
Mi Box S (Bluetooth)
Any update on Mi Box S (Bluetooth) support? Guy
guy_perets
U1
1 year ago
1436
2
How do I set all volume controls to be the amp?
On the U1 I managed to get the remote to control the amp on all devices for the volume. we don't use the Tv speakers at all...
Becky
U1
1 year ago
1965
1
Key sends multiple characters
The problem is on a U1 and the three key sends four 3's every time. I can reprogram the button to a 2 and it works correctl...
rknoll
U1
1 year ago
773
3
Can't register the App
I've downloaded the App and tried to register but it won't send me a verification code to my email. I've tried 2 different ...
SteveS
U1
1 year ago
550
2
Bell Fibe TV and Bluetooth
Has anyone succesfully paired the U1 to a Bell Fibe TV 4K (Arris VIP5662W) PVR? I have no problems using IR but want to use...
Distox
U1
1 year ago
1350
7
Can't get to devices screen
I want to try out the app on Android to see whether my devices are supported. I registered, then selected the "haven't purc...
Steve45
U1
1 year ago
923
1
Registration & email verification
The sofabaton app will not let me register because of the email verification process. I never get the email with the code. ...
Jayson
U1
1 year ago
881
1
How to program macros?
I'm finding a hard time getting clear directions on programming macros. From what I can see to do that I can choose a devic...
timfitz99
U1
1 year ago
11431
6
What code to add Netflix to NVidia Shield (Bluetooth) device
The 'Netflix' function on the NVidia Shield (Bluetooth) device does not seem to be added to any of the available keys and d...
ricketyca
U1
1 year ago
1078
7
1
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27
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29
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Latest comments
Can you program the x1 To control spectrum cable box with numbers
Thank you for contacting us, about the record button, we have this button in our codebase, you can test if this button works by clicking Sky--Edit--Add/repair buttons in the app.
Thank you for contacting us, if you want to change the order of the commands you can move the order by pressing the icon next to the command
Thank you for contacting us, perhaps you can add this device via infrared by searching for the brand and model number in the code library Add : Brand : Auralic Model : Altair Add--Infrared
Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.
The“Back”button for the apps and normal operation is where it should be, next to the Home button. The second “Back” button is for SCREEN BACK ONLY. I do agree it's in a terrible place but is only needed if you use Favourites or Macros from the screen, I can't remember the last time I needed to use it. They shouldn't really call them Favourites its more obscure commands I use now and again but don't want to get the original remote out. Had it been in a better place I would use Favourites more.