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IOS App poor service, Database
Unfortunately the IOS App is so much frustration. With IOS 15.5 i started the App, paired my U1 and tried to first setup my...
rmayergfx
U1
1 year ago
615
6
Unusable
First let me say that I have over 40 years as a computer scientist, so am technicaly adept and looking to replace my Logite...
Jenks
U1
1 year ago
771
2
How to backup settings?
I recently purchased my Sofabaton U1 and am wondering if there's a way to backup your devices to your phone? Just noticing ...
Winnipeger
U1
1 year ago
1984
6
U1 and Hisense "Home" button (android TV)
Hello. I have a Hisense U8 AndroidTV TV and cannot seem to map the "home button" and need help! The button on the original ...
ChemistDoug
U1
1 year ago
1101
4
What does a green box do?
I added my Panasonic TV, tap on Remote Keys, and am wondering what a button green assigned key does? How doni find out? Is ...
Winnipeger
U1
1 year ago
724
3
Shaw Cable BlueCurve
Hi Everyone, I have a Shaw box, not sure if it's considered BlueCurve. If I flip it over, the Model is PACE PXC01ANI . I wa...
Winnipeger
U1
1 year ago
1189
3
Apple TV 4k swipe background with U1
Is there a way to program the Apple TV remote "TV" button to the U1? On the Apple TV remote if you double click the "TV" bu...
clusterone
U1
1 year ago
661
3
Remote is unresponsive
The remote is unresponsive, I have to click the buttons multiple times and move closer, I changed the batteries to make sur...
pwigle
U1
1 year ago
822
1
Bluetooth
Hello, I can't pair my Sofabaton U1 via Bluetooth. Where do I have to pair it, I have a Telekom Magenta TV Box with Bluetoo...
Tommy2212
U1
1 year ago
968
3
new model with hub and better remote
can you please release a a newer model with better layout that is more intuitive navigation and main functions should be in...
charettepa
U1
1 year ago
1027
1
1
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26
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Latest comments
Can you program the x1 To control spectrum cable box with numbers
Thank you for contacting us, about the record button, we have this button in our codebase, you can test if this button works by clicking Sky--Edit--Add/repair buttons in the app.
Thank you for contacting us, if you want to change the order of the commands you can move the order by pressing the icon next to the command
Thank you for contacting us, perhaps you can add this device via infrared by searching for the brand and model number in the code library Add : Brand : Auralic Model : Altair Add--Infrared
Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.
The“Back”button for the apps and normal operation is where it should be, next to the Home button. The second “Back” button is for SCREEN BACK ONLY. I do agree it's in a terrible place but is only needed if you use Favourites or Macros from the screen, I can't remember the last time I needed to use it. They shouldn't really call them Favourites its more obscure commands I use now and again but don't want to get the original remote out. Had it been in a better place I would use Favourites more.