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Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
U Series
1 year ago
2484
5
Just got a U1 and have questions.
I want to know if I am programing this right. I have a Roku Soundbar (shorter version) and it seems to only work when its p...
nodakskip
U Series
1 year ago
603
1
Need codes
The Device is a PRIMUS pm-21 5.1 A/V Receiver
Gyhd8822
U Series
1 year ago
428
1
Wrong code for edifier R1280DB ?
Hello, It seems you have wrong IR codes for the edifier R1280DB. I added them to my remote but I'm unable to control my spe...
Froow
U Series
1 year ago
623
1
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U Series
1 year ago
2185
6
Directv Sat Receiver Problem
I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
Dave1960
U Series
1 year ago
1005
4
Missing remote codes for tcl 6 series Roku tv
There appear to be no codes for the 65r635. Tried the r625 but those didn't work.
kingargyle
U Series
1 year ago
890
4
U1 Remote works sporadically
I recently purchased a U1 remote to control my Samsung TV, Fire TV, and Xfinity cable box. The Fire TV control seems fine, ...
fourfringe
U Series
1 year ago
494
1
Draper IR Codes
Do you have the codes for controlling a Draper screen. Draper control is an LVC-III with a Draper IR control.
sattre81
U Series
1 year ago
495
1
U1 Display always on
My U1's display is always on, it will never turn off. I've tried changing the display settings, but no luck. Aslo the inten...
bhereth
U Series
1 year ago
892
2
1
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25
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27
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Latest comments
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider implementing this feature in our next update.
Dear Customer, We apologize for any inconvenience caused.Note Xfinity supports both IR+RF control at the same time and its IR receiving range is very limited, if you are unable to learn from its original remote by IR---U or X or RF mode--X1S and the root cause is not from our side (Xfinity has a very small IR receiver, just to the right of the status light.) For X remote, please go to our app- select this device-click three dots on the bottom right corner --press these virtual keys one by one to identify which one the right key is. And another solution FYI: in our app--devices page--select Xfinity--Edit--Add/repair commands and select the related button--repair and do the first two Items on the next page. If fails, kindly let us know the exact model of Xfinity and best to take a photo of its nameplate for our reference.Lastly---- There is one more solution FYI: in our app---Devices page--Add--Infrared--Learn from the original IR remote--Set Top Box--Only a power key--on the next page named" learning", please press and hold the button you want to learn on the remote of Xfinity and donot let it go and click "To learn" for Power button etc in our app--and then do the rest and after the learning is successful, let go of this button on the original remote finally. The tricky thing is---you might have to press and hold the button you want to learn on the original remote first and then click the corresponding "To learn" in our app second and perform an IR learning eventually.If you'd like to return it, could you please provide your order number? Thank you.
Thanks Dave480, seems to work. Although it‘s not the way it was designed (e.g. you should never press the „real“ Off button when using this „feature“) and I had to rewrite some of my Home Assistant automations. But thank you anyway!
Dear Customer, our technical team has fixed this code. You may try deleting the device and adding it again. Brand: AT&T Model: IPH8110 If that doesn't work, you can also try this code: Brand: AT&T Model: IPH8010
I know this is an older post, but I found a setting in the SofaBaton app that corrected the issue for me. Edit the device - i.e,. the TV or Projector - and then enter the Idle Behavior setting. Change to 'Stay On When Switching Activities' and you will likely not experience issues when switching between activities. I changed this setting on a few other devices for preference reasons, but the key for this issue was modifying the Idle Behavior setting. HTH!
Same issue here, not happy at all