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SofaBaton doesn't control Xfinity Cable Box
All of my devices seem to be recognized by the remote except for the Xfinity X1 cable box. None of those buttons work at al...
scottusmax
U Series
1 year ago
3318
3
I can't get my U1 to find any known devices
I got my new U1 hub and remote today and its been a long slog to get it to do the most basic things. I have used Harmony re...
tlweinbe
U Series
1 year ago
721
1
Can't program any devices onto Sofabaton U1
Is there a way to download previous veraions of the Sofabaton app? I have tried adding a Samsung tv, vizio tv and a firesti...
bertom
U Series
1 year ago
557
1
Volume Control Very Slow
Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
RadDad
U Series
1 year ago
1543
1
Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
U Series
1 year ago
2698
5
Just got a U1 and have questions.
I want to know if I am programing this right. I have a Roku Soundbar (shorter version) and it seems to only work when its p...
nodakskip
U Series
1 year ago
647
1
Need codes
The Device is a PRIMUS pm-21 5.1 A/V Receiver
Gyhd8822
U Series
1 year ago
457
1
Wrong code for edifier R1280DB ?
Hello, It seems you have wrong IR codes for the edifier R1280DB. I added them to my remote but I'm unable to control my spe...
Froow
U Series
1 year ago
654
1
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U Series
1 year ago
2455
6
Directv Sat Receiver Problem
I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
Dave1960
U Series
1 year ago
1104
4
1
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Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
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Firmware of remote
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U3 keeps freezing / reboots
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Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.