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Bluetooth ID all zeros
Hello! I had set this remote up months ago but haven't been able to get it to connect since. I have the exact same issue as...
Ikubod
U1
1 year ago
323
1
Please add to database receiver Yamaha RXV863
Trying to set up my U1 remote and need this receiver added. IR seems not to map correctly. Thank you!
MaineYooper
U1
1 year ago
640
2
U1 remote hurts my dogs ears
Hi all, Does anyone else have issues with the u1 using sofabaton u1 (to an Amazon fire stick 4k) bothering your dogs ears? ...
andrewm
U1
1 year ago
391
2
Intermittent freezing for 10-30 seconds
Anyone else having Intermittent freezing got 10-30 seconds. Seems to be resolved either by rebooting (always fixes the issu...
Miixologist
U1
1 year ago
706
6
U1 and PlayStation 3???
Just curious on how to pair the U1 with the PlayStation 3. I tried the MEDIA REMOTE way and my PlayStation 3 wants me to pr...
THE2FINGERPUSHUP
U1
1 year ago
1131
2
U1 + Cox Contour
I have a Cox Communications Contour cable and DVR box. The model number is AX061AEI. I have successfully added the device i...
jjones3
U1
1 year ago
933
4
Zeroed Bluetooth Mac Address
I just bought 3 Sofabaton U1 from Amazon. I was able to set-up 2 of them, but one I can't connect to. When I power it up it...
DartVeiga
U1
1 year ago
678
1
U1 + Onkyo receiver, I can't completely control receiver
I just got the U1 remote and have an Onkyo TX-NR777 receiver. It appears that the SofaBaton command database has the Onkyo ...
jjones3
U1
1 year ago
1942
2
Database search on the Homepage useless
Hello, please modify the http://www.sofabaton.com/search.html result page. It is not useful to see only the brand and how i...
rmayergfx
U1
1 year ago
686
2
IOS App poor service, Database
Unfortunately the IOS App is so much frustration. With IOS 15.5 i started the App, paired my U1 and tried to first setup my...
rmayergfx
U1
1 year ago
601
6
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.