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I can't get my U1 to find any known devices
I got my new U1 hub and remote today and its been a long slog to get it to do the most basic things. I have used Harmony re...
tlweinbe
U1
1 year ago
608
1
Can't program any devices onto Sofabaton U1
Is there a way to download previous veraions of the Sofabaton app? I have tried adding a Samsung tv, vizio tv and a firesti...
bertom
U1
1 year ago
468
1
Volume Control Very Slow
Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
RadDad
U1
1 year ago
850
1
Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
U1
1 year ago
1978
5
Just got a U1 and have questions.
I want to know if I am programing this right. I have a Roku Soundbar (shorter version) and it seems to only work when its p...
nodakskip
U1
1 year ago
464
1
Need codes
The Device is a PRIMUS pm-21 5.1 A/V Receiver
Gyhd8822
U1
1 year ago
320
1
Wrong code for edifier R1280DB ?
Hello, It seems you have wrong IR codes for the edifier R1280DB. I added them to my remote but I'm unable to control my spe...
Froow
U1
1 year ago
508
1
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U1
1 year ago
1600
6
Directv Sat Receiver Problem
I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
Dave1960
U1
1 year ago
722
4
Missing remote codes for tcl 6 series Roku tv
There appear to be no codes for the 65r635. Tried the r625 but those didn't work.
kingargyle
U1
1 year ago
614
4
1
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25
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.