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U! is dead after battery change
Purchased a U1 from Amazon 9 months ago. Screen showed low battery. I replaced the AA batteries with fresh batt...
gridder48
U Series
1 year ago
728
3
Spectrum Cable Box
Please add code for the Spectrum Humax 210 Cable/DVR Box. RLeo727
RLEO727
U Series
1 year ago
1259
1
Vodafone Giga TV cable 2 Box not working with SofaBaton U1
I downloaded the code for the box from the selection menu (Vodafone Giga TV cable Box 2) but only a few keys are working an...
baumi4271
U Series
1 year ago
630
1
Can’t customize controls
I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls. I held t...
DanJ99
U Series
1 year ago
727
3
App FAILS to CONNECT to U1
Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
RajaB
U Series
1 year ago
731
1
U1 with FireTV and volume buttons not working
Connected a U1 remote today to my Fire TV and the remote does not adjust volume or activate the power option. The numeric k...
dshook44
U Series
1 year ago
1242
5
U1 screen starting to dim
I have an ~2year old U1 and suddenly the screen is unusualy dim. In particular the right side of the display is especially ...
minime
U Series
1 year ago
589
1
Anthem D2/D2v code
Hi, I'd like to control an Anthem D2/D2v AV receiver, mainly just the Volume Up, Volume Down and Mute buttons. The codes yo...
musicmd
U Series
1 year ago
779
2
New U1 Sofabaton doesn't pair with iPhone 6
Any ideas? Chris
CAV
U Series
1 year ago
629
1
Unable to configure macro
I am trying to add a macro to power on my TV and receiver. The TV is a Sony Bravia XBR-55A8H and the receiver is an Onkyo T...
cowhow
U Series
1 year ago
1136
1
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Latest Release
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PROBMEMS WITH X 2 REMOTE
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?