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U! is dead after battery change
Purchased a U1 from Amazon 9 months ago. Screen showed low battery. I replaced the AA batteries with fresh batt...
gridder48
U Series
1 year ago
711
3
Spectrum Cable Box
Please add code for the Spectrum Humax 210 Cable/DVR Box. RLeo727
RLEO727
U Series
1 year ago
1212
1
Vodafone Giga TV cable 2 Box not working with SofaBaton U1
I downloaded the code for the box from the selection menu (Vodafone Giga TV cable Box 2) but only a few keys are working an...
baumi4271
U Series
1 year ago
589
1
Can’t customize controls
I was able to activate the U1 for my TV and Comcast remote, but it would not allow me to customize controls. I held t...
DanJ99
U Series
1 year ago
703
3
App FAILS to CONNECT to U1
Hello from the USA. I purchased a U1 from Amazon. My phone is a Galaxy S10, 3 years old. After installing the app, I bypass...
RajaB
U Series
1 year ago
708
1
U1 with FireTV and volume buttons not working
Connected a U1 remote today to my Fire TV and the remote does not adjust volume or activate the power option. The numeric k...
dshook44
U Series
1 year ago
1187
5
U1 screen starting to dim
I have an ~2year old U1 and suddenly the screen is unusualy dim. In particular the right side of the display is especially ...
minime
U Series
1 year ago
566
1
Anthem D2/D2v code
Hi, I'd like to control an Anthem D2/D2v AV receiver, mainly just the Volume Up, Volume Down and Mute buttons. The codes yo...
musicmd
U Series
1 year ago
762
2
New U1 Sofabaton doesn't pair with iPhone 6
Any ideas? Chris
CAV
U Series
1 year ago
620
1
Unable to configure macro
I am trying to add a macro to power on my TV and receiver. The TV is a Sony Bravia XBR-55A8H and the receiver is an Onkyo T...
cowhow
U Series
1 year ago
1118
1
1
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Latest comments
Dear Customer, Thank you for your suggestion. I will share it with our team for evaluation and consider implementing this feature in our next update.
Dear Customer, We apologize for any inconvenience caused.Note Xfinity supports both IR+RF control at the same time and its IR receiving range is very limited, if you are unable to learn from its original remote by IR---U or X or RF mode--X1S and the root cause is not from our side (Xfinity has a very small IR receiver, just to the right of the status light.) For X remote, please go to our app- select this device-click three dots on the bottom right corner --press these virtual keys one by one to identify which one the right key is. And another solution FYI: in our app--devices page--select Xfinity--Edit--Add/repair commands and select the related button--repair and do the first two Items on the next page. If fails, kindly let us know the exact model of Xfinity and best to take a photo of its nameplate for our reference.Lastly---- There is one more solution FYI: in our app---Devices page--Add--Infrared--Learn from the original IR remote--Set Top Box--Only a power key--on the next page named" learning", please press and hold the button you want to learn on the remote of Xfinity and donot let it go and click "To learn" for Power button etc in our app--and then do the rest and after the learning is successful, let go of this button on the original remote finally. The tricky thing is---you might have to press and hold the button you want to learn on the original remote first and then click the corresponding "To learn" in our app second and perform an IR learning eventually.If you'd like to return it, could you please provide your order number? Thank you.
Thanks Dave480, seems to work. Although it‘s not the way it was designed (e.g. you should never press the „real“ Off button when using this „feature“) and I had to rewrite some of my Home Assistant automations. But thank you anyway!
Dear Customer, our technical team has fixed this code. You may try deleting the device and adding it again. Brand: AT&T Model: IPH8110 If that doesn't work, you can also try this code: Brand: AT&T Model: IPH8010
I know this is an older post, but I found a setting in the SofaBaton app that corrected the issue for me. Edit the device - i.e,. the TV or Projector - and then enter the Idle Behavior setting. Change to 'Stay On When Switching Activities' and you will likely not experience issues when switching between activities. I changed this setting on a few other devices for preference reasons, but the key for this issue was modifying the Idle Behavior setting. HTH!
Same issue here, not happy at all