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SofaBaton doesn't control Xfinity Cable Box
All of my devices seem to be recognized by the remote except for the Xfinity X1 cable box. None of those buttons work at al...
scottusmax
U1
1 year ago
1419
3
I can't get my U1 to find any known devices
I got my new U1 hub and remote today and its been a long slog to get it to do the most basic things. I have used Harmony re...
tlweinbe
U1
1 year ago
619
1
Can't program any devices onto Sofabaton U1
Is there a way to download previous veraions of the Sofabaton app? I have tried adding a Samsung tv, vizio tv and a firesti...
bertom
U1
1 year ago
477
1
Volume Control Very Slow
Overall I'm really happy with my remote so far. I just have one issue. When I am trying to change the volume up or down and...
RadDad
U1
1 year ago
905
1
Sofabaton Technical Support
I purchased a new Sofabaton U1 three days ago and I can safely say, trying to set-up two devices on this remote is close to...
Phoophan
U1
1 year ago
2006
5
Just got a U1 and have questions.
I want to know if I am programing this right. I have a Roku Soundbar (shorter version) and it seems to only work when its p...
nodakskip
U1
1 year ago
484
1
Need codes
The Device is a PRIMUS pm-21 5.1 A/V Receiver
Gyhd8822
U1
1 year ago
327
1
Wrong code for edifier R1280DB ?
Hello, It seems you have wrong IR codes for the edifier R1280DB. I added them to my remote but I'm unable to control my spe...
Froow
U1
1 year ago
521
1
Weak IR
Is there an easy/correct way to disassemble the U1? I want to change the IR emitter or the current limiter resistor. The IR...
Distox
U1
1 year ago
1653
6
Directv Sat Receiver Problem
I am using the U1 and have programmed my Roku TV successfully but I am trying to add support for Directv Satellite receiver...
Dave1960
U1
1 year ago
746
4
1
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23
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25
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Latest comments
Can you program the x1 To control spectrum cable box with numbers
Thank you for contacting us, about the record button, we have this button in our codebase, you can test if this button works by clicking Sky--Edit--Add/repair buttons in the app.
Thank you for contacting us, if you want to change the order of the commands you can move the order by pressing the icon next to the command
Thank you for contacting us, perhaps you can add this device via infrared by searching for the brand and model number in the code library Add : Brand : Auralic Model : Altair Add--Infrared
Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.
The“Back”button for the apps and normal operation is where it should be, next to the Home button. The second “Back” button is for SCREEN BACK ONLY. I do agree it's in a terrible place but is only needed if you use Favourites or Macros from the screen, I can't remember the last time I needed to use it. They shouldn't really call them Favourites its more obscure commands I use now and again but don't want to get the original remote out. Had it been in a better place I would use Favourites more.