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BOSE PS48 remote configuration needed
Hi All, Has anyone been successful at connecting U1 to a Bose PS48? I haven't! Tried different options and nothing is worki...
Prax
U Series
1 year ago
479
1
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
U Series
1 year ago
572
0
Will you sell your products in Europe?
Will you sell your controls in Europe? Or do you already sell them in a store? Any distributor in Spain?
Albertron
U Series
1 year ago
495
4
Continuous Pairing
Just bought a new Sofabaton U1 and am unable to get anywhere with it as it keeps pairing. Seems to connect ok then in the m...
Fatcat
U Series
1 year ago
500
1
How do I?
Very simply, I want to create a macro to do the following using the U1: 1. Turn on the TV 2. Switch the controls of the U1 ...
Nick49
U Series
1 year ago
822
1
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U Series
1 year ago
728
1
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U Series
1 year ago
520
1
Multiple U1 remotes
Is it possible to have 3 U1 remotes? I don't see a way in the app to add another remote.
outlawpilot
U Series
1 year ago
499
1
Power Toggle on Rotel
Hello I have a Rotel RSX-1058 AV receiver. The power button on the U1 behaves strangely by causing the receiver to power on...
Glenn1971
U Series
1 year ago
632
1
U1 - Can it restart/reboot Amazon Fire Cube?
To restart/reboot (power off and power on) an Amazon Fire Cube, using the original remote control hold down of the "Select"...
TomK15
U Series
1 year ago
518
1
1
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24
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?