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Holding a key for N seconds macro
Some devices have remotes with very few buttons so more advanced actions are achieved by pressing and holding the buttons. ...
Slimy0028
U Series
1 year ago
723
1
Apple TV 4k home button back button
So here's what I'm trying to do. I want to create a MACRO so when I hit the POWER button: The Apple TV goes to...
felixxx999
U Series
1 year ago
845
2
Will not learn specific keys
I have an Xfinity cable box and an OLED 65C2PUA TV. I downloaded the data from your database for each, but specific keys do...
NormanT
U Series
1 year ago
747
5
Made a request with support about my U1 falling apart
Made a request with support about my U1 falling apart yesterday and have not heard anything yet.
Mitch
U Series
1 year ago
492
1
How to use
I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...
gcopter1@gmail.com
U Series
1 year ago
2887
3
Wrong Inpu
I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
lwiebe
U Series
1 year ago
712
2
Key mapping
How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...
Walt5
U Series
1 year ago
945
6
Button "3" not working acts like "6"
Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
alfurx
U Series
1 year ago
419
1
Is there a way for a macro to change devices
I can setup the remote to switch modes from Roku to Broadcast TV just fine, but then my main selection buttons are stuck on...
swhow
U Series
1 year ago
626
3
How to use 1 button to turn on or off 2 devices at same time.
I have a Sofabaton U-1 remote. I would like to be able to use 1 button to turn on or off 2 devices at the same time (which ...
OldGuy80
U Series
1 year ago
641
1
1
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?