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Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
U Series
1 year ago
713
1
Feature request for U1 Pro/U2
Can you make a pro version or a 2nd version with this new features, please? backlid, for all or most keys. should turn on ...
Dhex1
U Series
1 year ago
913
5
U1 Remote and Toshiba Fire TV
I have a Toshiba Fire TV C350...the only option I have is to use the generic Fire TV option but unfortunately there is no "...
Maximillius
U Series
1 year ago
962
2
U1 range FIXED!
This WILL fix the range problem with the U1. My U1 now works flawlwssly, with twice the range and more. It takes some work ...
Leaper
U Series
1 year ago
1989
9
Xbox One S - Bluetooth connection
Hello ... I'm trying to connect my Xbox one S via BT so I can hide it behind my TV. How do I go about that? It keeps upload...
Jdgcgcgcg
U Series
1 year ago
837
1
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U Series
1 year ago
966
3
Macros for channel functions.
Yes, i have a Harmony remote also but it's so old now that Logitech isn't suppoeting it anymore. Now I'm using the U1 and I...
mminvan
U Series
1 year ago
1539
1
Sky Q UK
Hi. I just got my U1. Could anyone tell me how to pair it to my UK Sky Q box? Thanks
Radub
U Series
1 year ago
1997
5
Macro improvements
Hi, Don't know which genius decided to only allow existing buttons to be included in a macro. Why not just let you ch...
icemokka
U Series
1 year ago
972
2
Swapping remote
Hi, My previous U1 has some faulty keys due to excessive usage. I ordered a new one, how do I copy my settings...
icemokka
U Series
1 year ago
508
2
1
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PROBMEMS WITH X 2 REMOTE
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Latest comments
Dear Customer, we apologize for the inconvenience. Regarding the issue where the device does not shut down properly in the Activity: 1. Please first verify whether the device can be turned on and off normally in Device Mode. To do this, open the app, select the device, and then tap the three dots in the bottom-right corner to test the power button. 2. If the device functions normally in Device Mode but cannot be shut down in the Activity, you can click Activity > Edit > Shutdown Sequence and move the command for this device to the first line; this usually resolves the issue. 3. You can click Activity > Fix > Device Not turn off to manually fix this issue.
X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
Dear Customer, we have forwarded this issue to our technical team for review.
Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?