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Button "3" not working acts like "6"
Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
alfurx
U1
1 year ago
327
1
Is there a way for a macro to change devices
I can setup the remote to switch modes from Roku to Broadcast TV just fine, but then my main selection buttons are stuck on...
swhow
U1
1 year ago
497
3
How to use 1 button to turn on or off 2 devices at same time.
I have a Sofabaton U-1 remote. I would like to be able to use 1 button to turn on or off 2 devices at the same time (which ...
OldGuy80
U1
1 year ago
473
1
BOSE PS48 remote configuration needed
Hi All, Has anyone been successful at connecting U1 to a Bose PS48? I haven't! Tried different options and nothing is worki...
Prax
U1
1 year ago
320
1
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
U1
1 year ago
430
0
Will you sell your products in Europe?
Will you sell your controls in Europe? Or do you already sell them in a store? Any distributor in Spain?
Albertron
U1
1 year ago
369
4
Continuous Pairing
Just bought a new Sofabaton U1 and am unable to get anywhere with it as it keeps pairing. Seems to connect ok then in the m...
Fatcat
U1
1 year ago
382
1
How do I?
Very simply, I want to create a macro to do the following using the U1: 1. Turn on the TV 2. Switch the controls of the U1 ...
Nick49
U1
1 year ago
705
1
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U1
1 year ago
397
1
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U1
1 year ago
414
1
1
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.