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Sky Q UK
Hi. I just got my U1. Could anyone tell me how to pair it to my UK Sky Q box? Thanks
Radub
U1
1 year ago
1301
5
Macro improvements
Hi, Don't know which genius decided to only allow existing buttons to be included in a macro. Why not just let you ch...
icemokka
U1
1 year ago
791
2
Swapping remote
Hi, My previous U1 has some faulty keys due to excessive usage. I ordered a new one, how do I copy my settings...
icemokka
U1
1 year ago
347
2
Holding a key for N seconds macro
Some devices have remotes with very few buttons so more advanced actions are achieved by pressing and holding the buttons. ...
Slimy0028
U1
1 year ago
419
1
Apple TV 4k home button back button
So here's what I'm trying to do. I want to create a MACRO so when I hit the POWER button: The Apple TV goes to...
felixxx999
U1
1 year ago
648
2
Will not learn specific keys
I have an Xfinity cable box and an OLED 65C2PUA TV. I downloaded the data from your database for each, but specific keys do...
NormanT
U1
1 year ago
560
5
Made a request with support about my U1 falling apart
Made a request with support about my U1 falling apart yesterday and have not heard anything yet.
Mitch
U1
1 year ago
398
1
How to use
I've followed the prompts in the app to add an Apple TV.However, when the activity starts, i.e., TV turns on, ATV turns on,...
gcopter1@gmail.com
U1
1 year ago
2674
3
Wrong Inpu
I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
lwiebe
U1
1 year ago
571
2
Key mapping
How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...
Walt5
U1
1 year ago
726
6
1
...
19
20
21
...
46
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Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.