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  • support for Harman Kardon AVR 1600

    Hi, is it possible to add the audio/video receiver Harman Kardon AVR 1600 in the supporter devices? thanks
    • ocbeka
    • U Series
    • 1 year ago
    • 601
    • 2
  • U1 with LGOLEDC2AUA, FIOS box, and Denon AVR question please

    Hi and thanks ahead of time. Back in the day, I would build my tv's, stereo's etc.... but even with that base, I find mysel...
    • wayneross111111
    • U Series
    • 1 year ago
    • 488
    • 1
  • U1 and Apple TV 4K

    Just bought the U1. Successfully set it up to control my Onn Qled TV, Samsung Soundbar and Apple TV 4K. One problem I'm hav...
    • Maineiac
    • U Series
    • 1 year ago
    • 1324
    • 5
  • LG 65QNED816QA - LG Magic Remote MR22GN

    PLS add Bluetooth function of the LG Magic Remote MR22GN resp. LG 65QNED816QA IR - is 90's stuff Bluetooth and or Wlan/Thre...
    • gertvguy
    • U Series
    • 1 year ago
    • 635
    • 1
  • Yamaha Tape Deck KX-W382

    Can you add the Yamaha KX-W382 code to your database?   Was not able to find the model # of the tape deck or the ...
    • Pavram1
    • U Series
    • 1 year ago
    • 847
    • 2
  • Online library of devices & keys

    Is there any way to browse the library of devices and the key mappings we can browse online?
    • CCVirginia
    • U Series
    • 1 year ago
    • 925
    • 1
  • Samsung TV UN50NU6900FXZA

    Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next?  I ...
    • dyanlee
    • U Series
    • 1 year ago
    • 503
    • 1
  • Cannot add AppleTV

    I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
    • ajones
    • U Series
    • 1 year ago
    • 769
    • 1
  • Problem with fire stick

    I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote.  I had it connected, to the fire stick (fire TV...
    • Shannon
    • U Series
    • 1 year ago
    • 2233
    • 1
  • U1 not pairing

    So your company responded to another customer with the same problem of their U1 not pairing. The response was,  SofaBa...
    • Gasmike91
    • U Series
    • 1 year ago
    • 930
    • 2
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Latest comments

  • X 2 - Having problems (very intermitten) with startup of an Activicy, and sometimes it does not want to shut off th activities
  • Dear Customer, we have forwarded this issue to our technical team for review.
  • Dear Customer, we apologize for the inconvenience. You may want to check if the “Disconnect Unused Devices” setting is enabled on your NVIDIA device. If so, we recommend turning it off. Also, has your NVIDIA device been updated to the latest version? If not, we recommend updating it to the latest version. If the connection still drops, we suggest removing the device and pairing it again. Then test to see if it works.
  • Dear Customer, thank you for your feedback. I will share it with our team so we can address this issue.
  • My X1S is having lots of problems with the Nvidia Shield. Sometimes it misses button presses, sometimes it loses connection entirely and I need to restart the remote, and someones it doesn't turn on when I start the activity. Is there any way to fix this?
  • I'm having this double click issue as well. I've reloaded it and still having the issue. Are there any real solutions?
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