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Feature request for U1 Pro/U2
Can you make a pro version or a 2nd version with this new features, please? backlid, for all or most keys. should turn on ...
Dhex1
U1
1 year ago
784
5
U1 Remote and Toshiba Fire TV
I have a Toshiba Fire TV C350...the only option I have is to use the generic Fire TV option but unfortunately there is no "...
Maximillius
U1
1 year ago
647
2
U1 range FIXED!
This WILL fix the range problem with the U1. My U1 now works flawlwssly, with twice the range and more. It takes some work ...
Leaper
U1
1 year ago
1809
9
Xbox One S - Bluetooth connection
Hello ... I'm trying to connect my Xbox one S via BT so I can hide it behind my TV. How do I go about that? It keeps upload...
Jdgcgcgcg
U1
1 year ago
674
1
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U1
1 year ago
733
3
Macros for channel functions.
Yes, i have a Harmony remote also but it's so old now that Logitech isn't suppoeting it anymore. Now I'm using the U1 and I...
mminvan
U1
1 year ago
1063
1
Sky Q UK
Hi. I just got my U1. Could anyone tell me how to pair it to my UK Sky Q box? Thanks
Radub
U1
1 year ago
1448
5
Macro improvements
Hi, Don't know which genius decided to only allow existing buttons to be included in a macro. Why not just let you ch...
icemokka
U1
1 year ago
851
2
Swapping remote
Hi, My previous U1 has some faulty keys due to excessive usage. I ordered a new one, how do I copy my settings...
icemokka
U1
1 year ago
426
2
Holding a key for N seconds macro
Some devices have remotes with very few buttons so more advanced actions are achieved by pressing and holding the buttons. ...
Slimy0028
U1
1 year ago
467
1
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Media Player: Long press and scrolling not working
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating