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U1 with LGOLEDC2AUA, FIOS box, and Denon AVR question please
Hi and thanks ahead of time. Back in the day, I would build my tv's, stereo's etc.... but even with that base, I find mysel...
wayneross111111
U1
1 year ago
400
1
U1 and Apple TV 4K
Just bought the U1. Successfully set it up to control my Onn Qled TV, Samsung Soundbar and Apple TV 4K. One problem I'm hav...
Maineiac
U1
1 year ago
1102
5
LG 65QNED816QA - LG Magic Remote MR22GN
PLS add Bluetooth function of the LG Magic Remote MR22GN resp. LG 65QNED816QA IR - is 90's stuff Bluetooth and or Wlan/Thre...
gertvguy
U1
1 year ago
576
1
Yamaha Tape Deck KX-W382
Can you add the Yamaha KX-W382 code to your database? Was not able to find the model # of the tape deck or the ...
Pavram1
U1
1 year ago
637
2
Online library of devices & keys
Is there any way to browse the library of devices and the key mappings we can browse online?
CCVirginia
U1
1 year ago
747
1
Samsung TV UN50NU6900FXZA
Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next? I ...
dyanlee
U1
1 year ago
454
1
Cannot add AppleTV
I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
ajones
U1
1 year ago
584
1
Problem with fire stick
I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote. I had it connected, to the fire stick (fire TV...
Shannon
U1
1 year ago
1567
1
U1 not pairing
So your company responded to another customer with the same problem of their U1 not pairing. The response was, SofaBa...
Gasmike91
U1
1 year ago
813
2
Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
U1
1 year ago
628
1
1
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating