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Samsung TV UN50NU6900FXZA
Just bought the U1 and when I add my TV I get an error code - red ! in parentheses -. Any ideas on what I do next? I ...
dyanlee
U1
1 year ago
439
1
Cannot add AppleTV
I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
ajones
U1
1 year ago
561
1
Problem with fire stick
I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote. I had it connected, to the fire stick (fire TV...
Shannon
U1
1 year ago
1417
1
U1 not pairing
So your company responded to another customer with the same problem of their U1 not pairing. The response was, SofaBa...
Gasmike91
U1
1 year ago
783
2
Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
U1
1 year ago
609
1
Feature request for U1 Pro/U2
Can you make a pro version or a 2nd version with this new features, please? backlid, for all or most keys. should turn on ...
Dhex1
U1
1 year ago
752
5
U1 Remote and Toshiba Fire TV
I have a Toshiba Fire TV C350...the only option I have is to use the generic Fire TV option but unfortunately there is no "...
Maximillius
U1
1 year ago
592
2
U1 range FIXED!
This WILL fix the range problem with the U1. My U1 now works flawlwssly, with twice the range and more. It takes some work ...
Leaper
U1
1 year ago
1777
9
Xbox One S - Bluetooth connection
Hello ... I'm trying to connect my Xbox one S via BT so I can hide it behind my TV. How do I go about that? It keeps upload...
Jdgcgcgcg
U1
1 year ago
620
1
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U1
1 year ago
715
3
1
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Latest comments
Can you program the x1 To control spectrum cable box with numbers
Thank you for contacting us, about the record button, we have this button in our codebase, you can test if this button works by clicking Sky--Edit--Add/repair buttons in the app.
Thank you for contacting us, if you want to change the order of the commands you can move the order by pressing the icon next to the command
Thank you for contacting us, perhaps you can add this device via infrared by searching for the brand and model number in the code library Add : Brand : Auralic Model : Altair Add--Infrared
Thank you for contacting us, in Activity, the commands that are automatically generated at creation can't be deleted, you can change them in the device (Device--Edit--power setting) and they will be automatically updated in Activity after the changes are made. Regarding your mention that the device will be turned off when switching Activity, CEC may also lead to device switching state conflict, it is recommended to turn off the CEC function of the device. Avoid sending commands to the device via HDMI as well when other devices are turned on/off, this may duplicate with activity commands and lead to control exceptions. Also you mentioned the Back button at the top of the screen, this button is used to control the screen, the Back button to control the device is in the middle of the remote control. Regarding your suggestion, we will also share it with our R&D team. We appreciate it.
The“Back”button for the apps and normal operation is where it should be, next to the Home button. The second “Back” button is for SCREEN BACK ONLY. I do agree it's in a terrible place but is only needed if you use Favourites or Macros from the screen, I can't remember the last time I needed to use it. They shouldn't really call them Favourites its more obscure commands I use now and again but don't want to get the original remote out. Had it been in a better place I would use Favourites more.