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Cannot add AppleTV
I am trying to add my AppleTV to the U1 and I am encountering a consistent App crash. I get to the step where the bluetooth...
ajones
U1
1 year ago
550
1
Problem with fire stick
I am trying to setup a 4K fire TV (stick) with my Sofabaton U1 remote. I had it connected, to the fire stick (fire TV...
Shannon
U1
1 year ago
1361
1
U1 not pairing
So your company responded to another customer with the same problem of their U1 not pairing. The response was, SofaBa...
Gasmike91
U1
1 year ago
773
2
Sony XR-77A80K not available on devices to be added
I puchased the U1 model this week to replace my Harmony Remote and it has been a nightmare trying to add devices and settin...
mhabbal
U1
1 year ago
596
1
Feature request for U1 Pro/U2
Can you make a pro version or a 2nd version with this new features, please? backlid, for all or most keys. should turn on ...
Dhex1
U1
1 year ago
734
5
U1 Remote and Toshiba Fire TV
I have a Toshiba Fire TV C350...the only option I have is to use the generic Fire TV option but unfortunately there is no "...
Maximillius
U1
1 year ago
552
2
U1 range FIXED!
This WILL fix the range problem with the U1. My U1 now works flawlwssly, with twice the range and more. It takes some work ...
Leaper
U1
1 year ago
1757
9
Xbox One S - Bluetooth connection
Hello ... I'm trying to connect my Xbox one S via BT so I can hide it behind my TV. How do I go about that? It keeps upload...
Jdgcgcgcg
U1
1 year ago
587
1
Samsung QN75 + U1 Remote
I try to add it to remote from the app, it adds fine, sets it up as generic QNxxx. No buttons work. In learn mode, it acts ...
thejaffe
U1
1 year ago
695
3
Macros for channel functions.
Yes, i have a Harmony remote also but it's so old now that Logitech isn't suppoeting it anymore. Now I'm using the U1 and I...
mminvan
U1
1 year ago
903
1
1
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Most Popular Articles
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2022.9.9, Major Update of Android APP ,HUB
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【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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What I learned about the U1 (edited)
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Major Advancement: X1 Hub firmware version V15 is here!
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Foxtel
Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.