×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Trouble Creating Macro
I have been using the u1 for a while and I'm having trouble creating a macro that will turn on the TV and the sound bar wit...
nwj629
U1
1 year ago
738
2
Relink to Firestick without removing device
Hi, I changed the Firestick for my TV setup and I want to relink (pair again but with another Firestick) my U1 remote to th...
ocbeka
U1
1 year ago
630
2
Some pre-buy-questions
Hi, before i buy a sofabaton u1 i've got a few questions: how many makros can i add to the remote? can i reset the buttons...
Terael
U1
1 year ago
477
2
No Longer Have the Key Backlight
The remote is a U1 I no longer have the keys backlight after my last key assignment. Remote is working very good othe...
amitt
U1
1 year ago
761
2
Cannot find Samsung the Frame (2022)
I can't find Samsung the frame 2022 model #. for QN50LS03BAFXZA when searching I see the following, but none of these codes...
bravoyankee12
U1
1 year ago
1489
5
Brazil?
Hi, Would the U1 work with these Brazilian Samsung TVs? Smart TV 4K QLED 55” Samsung QN55Q80RAGSmart TV 4K QLED 50" Samsung...
oguime
U1
1 year ago
677
3
Sofabaton U1 will not control ROKU functions
I have added the ROKU to the remote and downloaded the IR settings. However, the Sofabaton will not control the ROKU ...
ctkok1
U1
1 year ago
2181
1
Support for Yamaha CRX TS10 and CRX-TS20?
Could you add support for Yamaha CRX-TS10 and CRX-TS20? The remote part number is Yamaha V776920. Thanks.
wwmeredith
U1
1 year ago
651
1
Best practice setup for unified remote
Like most here I want to control a combined system - Onkyo AVR, Epson Projector, Streaming(Roku & DirecTV), DVD. ...
CCVirginia
U1
1 year ago
572
1
support for Harman Kardon AVR 1600
Hi, is it possible to add the audio/video receiver Harman Kardon AVR 1600 in the supporter devices? thanks
ocbeka
U1
1 year ago
511
2
1
...
17
18
19
...
47
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Media Player: Long press and scrolling not working
2.
Hisense TV
3.
X2
4.
Change Wifi network
5.
X1S - Virgin 360
6.
X1s off button
Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating