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Bose TV Speaker
Does the Sofabaton U1 support the Bose TV Speaker in the database?
RB2762
U1
1 year ago
552
3
Laggy
Just got the U1 and love the customization. That bring said the button response is unreliable. I have a Telus Optik STB (Te...
adwakely
U1
1 year ago
403
1
would like an update on my request- might need to return
I am getting frustrated at the lack of updates)response for my request. I would like to see how to make this remote compati...
angleize
U1
1 year ago
700
1
Not working with Vizio TV
My U1 doesn't want to connect to my Vizio-P502ui-B1 TV. I have tried following the directions, clicking through the differe...
tpmasonx
U1
1 year ago
738
1
U1 - a very frustrating experience
Hi there, I make my living installing and maintaining mechanical and electronic equipment. I am certainly not the smartest ...
Alan99
U1
1 year ago
592
2
Dish Remote Issue
Added Dish Remote to U! but cannot figure how to return to viewing once I press GUIDE. The problem might be that the dish h...
rdchauncey
U1
1 year ago
708
1
U1 learn from original remote not working
I've had the U1 for about a week to replace my dying Harmony 650. With videos I've figured out how to program most of...
bobcats
U1
1 year ago
1013
2
Marantz ZS5300
Could you please add Marantz ZS5300 codes to the database?
PetreB
U1
1 year ago
366
1
How do I create an account?
On opening the app I only get the option to login. There is no "Create Account" or Register option. If the first step...
Jimmy
U1
1 year ago
457
1
Copy Between Remotes
If I have 2 U1 remotes, can I copy directly from one to the other or do i have to set the each up indivually?
rdchauncey
U1
1 year ago
1224
4
1
...
16
17
18
...
47
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Latest Release
1.
Media Player: Long press and scrolling not working
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X2
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Latest comments
The Long Press Option is only in Activities so this is not going to be relevant to your issue as you have the problem in Devises Mode. Does navigation scrolling work with other equipment you have connected? Do you have to repeatedly press Volume to get it to go up/down or does this work as it should? Also just to confirm you are using the X1s Remote and not the app?
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating