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France Canal Plus G9/G10 STB
Hello I'm a new owner setting up the U1 coming from Harmony. So far everything is set up (nvidia shield, Thomson TV a...
Tom_RE
U1
1 year ago
521
2
HISENSE 65E7HQTUK issue with arrow right button
Added this tv to the U1 works fine apart from 1 bad issue. The arrow right button when pressed seems to press itself multip...
schnipps
U1
1 year ago
325
1
Need Help adding TV (the code you added last time didn't work)
Hello. Thank you for adding this device. I tried it just now and my TV cannot be controlled by this code. 1. I have tested ...
whanghansong
U1
1 year ago
322
1
Help me make a Long Press.
Can someone explain how to make a long press button on a U1 remote. I want to long press the menu button for my Apple TV 4K...
RB2762
U1
1 year ago
906
3
Please add Hisense 65E7HQTUK Tv for U1
Good evening, could the hisense 65E7HQTUK television be added for U1 please.
schnipps
U1
1 year ago
374
1
Please add Majority Sierra Plus soundbar to database
I have requested this Majority Sierra Plus soundbar via email but no response, majority is a massively popular budget sound...
schnipps
U1
1 year ago
381
3
Full hard reset
Hi, I have a Sofabaton U1, months ago I did not pair it with the cell phone, now that I try to do it always stays "connecti...
uribeh
U1
1 year ago
1638
2
Polaroid FLM-3701 (TV)
Brand: Polaroid (TV)Model: FLM-3701 (url to manual: https://content.abt.com/documents/8377/flm3701_ownman.pdf)
whanghansong
U1
1 year ago
317
2
Yamaha AVR - RX-V385
Didn't correctly add from the catalogue, added "RX-V38" and no commands would work. Was able to add via IR blast testing co...
dirkpho
U1
1 year ago
463
2
Does the U1 control SkyQ via Bluetooth.
Can't find out the answer to this anywhere
schnipps
U1
1 year ago
687
3
1
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15
16
17
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Latest comments
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating
The Rosewill remote says RRC-126 and in another place RR6.