×
Login
Nickname
Password
Login
X1
U1
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Still confused
I've read all about macros and inputs and I'm still confused. My Amazon Fire TV device is on a different HDMI port than my ...
ShelH
U1
1 year ago
732
5
Bad infrared signal
It´s a shame that a really good product has so an bad infrared signal. And you should know that infrared receivers are not ...
Tanzbaerli
U1
1 year ago
636
2
Issue with stream TV box and TV
TV is a Panasonic TC-L50EM5, it is added and working, but when I go into the TV setting section there is a good bit of...
Davejb
U1
1 year ago
482
1
Sobaton
Not working with Vizio TV My U1 doesn't want to connect to my Vizio-VO22L FHDTV10A. I have tried fol...
DAYO1
U1
1 year ago
567
1
Unable to connect to Android
Just received my new U1 and followed the istructions by doing the following Put batteries in Remote Remote Screen = Connect...
wooly
U1
1 year ago
509
1
Homematics Box Q
Hi, Pls. add the Homematics Box Q bluetooth RCU. B.R.
Pharao
U1
1 year ago
465
1
APPLE TV VOLUME!!!!!
Sofabaton has repeatedly ignored my issue of wanting to control the volume up/ down of my Apple TV. Not TV volume. Not Rece...
Marko
U1
1 year ago
568
2
Link with VAVA 4k Projector
I am unable to link my VAVA 4K projector, model VA-LT002, with my U1 remote. Can you provide me with the codes or upd...
AZMac
U1
1 year ago
503
1
Direct tv
Does not work with directtv at all help please!
Gordo61
U1
1 year ago
500
2
Does SDMC (United Group) settop box supported?
Does SDMC DV8519 set top box supported? It is supported by Harmony, but I cannot find it in the Sofabaton device list.
Alex9
U1
1 year ago
316
1
1
...
12
13
14
...
46
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Activities like it?
2.
X1S Hub Connection Issues
3.
Inconsistent Operation with Xfinity XG2V2 DVR
4.
Programing the DirecTV Commands
5.
HDMI switcher
6.
Foxtel
Latest comments
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.
The X1 series has a steep learning curve and can be frustrating to start with but if you want to get the most out of what is easily the best universal remote, for the money, you will need something you clearly don't have, patience, so just send it back.
When you say it doesn’t work “consistently” implies to me it works sometimes so is probably due to the IR receiver being in a stupid place on the XG2V2 (as its intended to for RF use). Turn the XG2V2 over and look at the bottom front edge, you should see a tiny plastic rectangle along the curved edge, if the X1S Hub and/or a Blaster does not have a good line of site to it then this will be your problem. If I misunderstood your problem you could try unpairing the original remote this MAY switch it into IR mode so you can teach the X1S.
Thank you for contacting us, the X1S has been updated with a new version, the latest version of the ios app is 3.4.4, and the version of the hub is V3. The new update of the X1S adds the control of RF, and you can add it by selecting RF when you add the device.
Can I support on this somehow to speed up development? Can help test or can supply the key ids from the original remote using a keymapper app on my projector.