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Sofabaton U1
Hi, When I add a macro to a key and I want to edit it again I don't see what I entered before. Is this normal? Regards, Oen...
Oberon
U1
1 year ago
454
1
U1 Problem With TCL 55S525
Okay, I have to say that so far this remote has been a real godsend since I bought it. Worth every penny! As I mentioned in...
ChiroVette
U1
1 year ago
471
5
U1 - Receiver Volume Across Other Devices
Hey everyone! I was skeptical about this remote, but have been using the Logitech Harmony Elite in my living room home thea...
ChiroVette
U1
1 year ago
1221
2
Request to add device to database for U1 remote
Hi, would it be possible to add this device? Aiyima T9 Pro HiFi Bluetooth Amplifier https://www.aiyima.com/products/a...
dc1616
U1
1 year ago
344
1
RCA rldedv3255-a-b on U1 remote
I can't seem to get the U1 to work with this tv RCA rldedv3255-a-b thank you for any help that you can provide.
kcirevam
U1
1 year ago
253
1
Dreambox On/Off codes
I have the "old" Dreambox DM7020HD and i get it working with your "generic" profile. Is there a possibility to add an extra...
Tanz_baerli
U1
1 year ago
462
1
Still confused
I've read all about macros and inputs and I'm still confused. My Amazon Fire TV device is on a different HDMI port than my ...
ShelH
U1
1 year ago
765
5
Bad infrared signal
It´s a shame that a really good product has so an bad infrared signal. And you should know that infrared receivers are not ...
Tanzbaerli
U1
1 year ago
708
2
Issue with stream TV box and TV
TV is a Panasonic TC-L50EM5, it is added and working, but when I go into the TV setting section there is a good bit of...
Davejb
U1
1 year ago
524
1
Sobaton
Not working with Vizio TV My U1 doesn't want to connect to my Vizio-VO22L FHDTV10A. I have tried fol...
DAYO1
U1
1 year ago
594
1
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Latest Release
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Media Player: Long press and scrolling not working
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Latest comments
I do not have an hardware issue. I will repeat my issue, when i continuous press the navigate button on the original remote it scrolls through the menu quickly and without stopping. The X1S does not do this. Short or Long presses on the X1S just go down or up one step and does nothing more. I need to find a solution for this otherwise the X1S is useless.
It is the same in Devices and Activities Mode. I cannot find a way to set an long press option for the navigate buttons. Also did try to learn from the original remote but still the same. Looks to be a software limitation.
Dear customer, Sorry for the inconvenience and appreciate it: 1. Normally, this issue could be fixed by--- spraying isopropyl alcohol or an electronic degreaser or Peavey Funk Out Electronics Cleaner Spray or a Tuner cleaner Then blow the scroll wheel with a dryer or high-pressure spray gun etc. 2. If still fails, kindly take a video of how the scroll wheel worked weirdly for our reference, it is just for internal verification. 3. Kindly share your order ID (the screenshot of purchase page would be great)for our reference too. 4. Kindly confirm your current shipping address + personal contact. as we might have to escalate your case to sales for further assistance. You can share it with us via the online chat in the APP or by sending it to our email, service@sofabaton.com. Thank you
Does this happen when used in Devises Mode and Activities or just Activities? If just Activities have you set Long Press in Assign Commands for Remote Keys in the app for the navigation buttons?
Hi I have a similar issue. My U2 that I bought just over a month ago on Amazon worked fine until last week when the display screen stopped working. The remote works and the app is correct but the remote doesn’t display what remote you are “on”. Very frustrating
The Rosewill remote says RRC-126 and in another place RR6.