×
Login
Nickname
Password
Login
X Series
U Series
Holiday Announcement
Remote control
Affiliate
Tags
Login
Register
Directional keys on U3 erratic
I'm Using my sofa baton U3 with a Nvidia Shield 2019 Pro. All working fine, except the directional keys (Up, Down, Left, Ri...
Chalklands
U Series
2 day ago
22
1
No option to hide devices on U3
I am trying to set up a new U3 for my elderly father who struggles with multiple remotes and need to have a hidden device t...
Faceman
U Series
5 day ago
50
2
U3 keeps freezing / reboots
My brand new U3 keeps freezing (keys light up but pressing any button does nothing). After a while it reboots and is workin...
rrockley
U Series
13 day ago
84
4
U
I've just bought a U3. I'm trying to create a macro or favourite to select channel 49 on my Manhattan Aero. I've tried addi...
Chalklands
U Series
27 day ago
124
5
Feature request
Hi, I have a U2, it suits me and is practically perfect. I think it's missing some features: -easily record and assign macr...
TekSeth
U Series
5 month ago
185
1
U1 error adding
I have a Sofabaton U1 that I recently acquired. When I add my first remote, it does so without any issues, but when I try t...
dcamilo1426
U Series
7 month ago
153
1
U2 won't pair with Amazon Fire Cube
I have 2 problems with my back-lit U2. (I'll keep them seperated in two threads, as they are not related.) When trying to p...
rheilke
U Series
7 month ago
226
1
U1 remotes not turning on tv's
U1 remotes are not able to turn on fire tv's at our business (toshiba and hinsense after an extend period of time (overnigh...
BDpontevedra
U Series
8 month ago
214
1
U2 firmware not updating
When I pair my U2 remote with my phone it says there is a firmware upgrade from 41 to 50. I get to the Firmware is Up...
CNYguy
U Series
9 month ago
602
2
Not e nough keys to make a macro? Or is there a work around?
The sofabaton U2 is working fine in replacing two remotes but I'm challenged by a third PVR. To delete a recorded program w...
Tasdevil
U Series
10 month ago
216
1
1
2
3
4
...
49
Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
How to program macros?
4.
X1 Hub Upgrade Already!
5.
What I learned about the U1 (edited)
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Alexa and Sofabaton Skill linked but not working with X2
2.
Directional keys on U3 erratic
3.
No option to hide devices on U3
4.
Firmware of remote
5.
U3 keeps freezing / reboots
6.
Amazon Ember
Latest comments
Please refer to this article: https://www.sofabaton.com/faq/how-to-use-alexa/
Did you add the Shield from our IR library or pair the remote via Bluetooth? Bluetooth is the recommended way.
It would be nice to have this feature on the X2 as well, or some kind of way to separate or group devices or actions. For example, by topic.
Sorry for the inconvenience! U3 does not currently support the function of hiding devices. We have already forwarded your request to our R&D department, and this feature will be added in a future update.
good luck, my old x1s reboots randomly every 2 weeks and good luck trying to catch it on camera, it's completely impossible to film it since it lasts 5 seconds and there is no way to pre-empt it.
Sorry, the video is necessary for a possible replacement process if you have a defect unit.