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  • Roku Ultra and X1 - requires repeated key presses

    This seems to have gotten worse, must repeatedly press a key for the Roku to get it to work.  Almost like I am waking ...
    • cgloewen
    • X1
    • 1 year ago
    • 387
    • 1
  • Wrong Inpu

    I just bought my U1 remote yesterday. I have added my television and my cable box. However, they do not work together, as i...
    • lwiebe
    • U1
    • 1 year ago
    • 666
    • 2
  • How does one change channels on the X1?

    How does one change channels on the X1?
    • Mitch
    • X1
    • 1 year ago
    • 2459
    • 6
  • Changing channels

    I do like my X1, however, it seems to lack sommething vital.  Is the only way to change channels is to click up or dow...
    • jerrymichels
    • X1
    • 1 year ago
    • 3428
    • 3
  • Key mapping

    How do I figure out what function is mapped to each button on my U1 for a particular device? Most seem obvious (volume, cha...
    • Walt5
    • U1
    • 1 year ago
    • 861
    • 6
  • X1: New Setup: Configuring Node Association Fail

    Hello, I just got this device and am attempting to connect it. On the Provision screen it says Sending Wi-fi crednetials (...
    • furby076
    • X1
    • 1 year ago
    • 823
    • 6
  • When will Google Voice Assistant be available?

    • Sn0wman55
    • X1
    • 1 year ago
    • 864
    • 3
  • Button "3" not working acts like "6"

    Hi! I received a U1 remote today and after setting some devices (STB, TV, audio amp...) found that button "3" feels weird w...
    • alfurx
    • U1
    • 1 year ago
    • 373
    • 1
  • X1 IR control

    I have a media rack that is controled by URC with 8 IR emitters to media devices on the rack.  Does the X1 have a box ...
    • Cooper
    • X1
    • 1 year ago
    • 990
    • 2
  • where can I find the X1 Hub IP Address?

    Does anyone know where the IP address of the hub is listed in the app?
    • ciphfer
    • X1
    • 1 year ago
    • 2253
    • 3
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Latest comments

  • Dear Customer, Thank you for contacting us. The latest version of X1S is V5. X1 is V17.
  • I would also want to know
  • Dear Customer, thank you for contacting us. Did you add it via Bluetooth? If so, we recommend selecting “Other” during the pairing process. The “Other” code library includes Home, Homepage, and Home1 buttons. You can test each button individually to see if they work.
  • Thnx! All working now!
  • I also have the same issue on all of my U2's. Each U2 has it's on list of devices. U2 needs to "wake up" before buttons work. If it is woken up by "motion" then all is ok. If it is woken up by button press, I need to press the button again.
  • I have managed to get everything to work besides the home button - how do I get that to work?
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