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LG UK6090PUA found but code doesn't work
Hello, LG UK6090PUA is found by my X1 but the code apparently doesn't work. No buttons are active. Please ...
MarkG
X1
1 year ago
393
2
Potentially a great product, but….
The Sofabaton X1 is potentially an excellent product, but I'm so frustrated setting it up I'm extremely close to returning ...
Vill75
X1
1 year ago
919
5
DENON AVR-X3700H power button not working
Hi, I just received my new X1 yesterday and managed to get it working fairly well with most of my devices, but the Denon x3...
Cadog
X1
1 year ago
948
5
Hub not learning commands
My hub isn't learning any commands from my original remotes. Only the power button is recognised by the hub when I try to l...
Vill75
X1
1 year ago
560
2
No hub found
The hub is set up, light is green, but I can't connect to it using the android and ios app!?
floki
X1
1 year ago
552
3
Alternative remote ID
Hi. I have the X1 and am using it in my home theatre setup. I have a Pioneer VSX-LX503 and a Pioneer VSX-520 that I use at ...
diem1000000
X1
1 year ago
659
5
X1 Manual pairing of remote keys not working
Hello, I am using Airtel STB and manual pairing of keys are not working. The IR codes are do scanned via HUB but the ...
bestbuddyrohit
X1
1 year ago
632
8
Kickstarter X1
Back in october 2021 I have participated in the kickstarter program for sofabaton X1 for the amount of 732 Hong Kong Dollar...
robleijen
X1
1 year ago
674
1
Will not control Direct TV
Has anyone had success in getting the X1 / Hub to control Direct TV box?
PConsalvi
X1
1 year ago
810
2
X1 Hub won't connect
I'm using an iPhone and my X1 hub is showing a green light although I did nothing to add the hub to the wifi. T...
emccolga
X1
1 year ago
566
2
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.