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alexa to find remote
I want to be able to launch "find X1 remote" from alexa. My idea is to create a activity called find remote and call that f...
vajonam
X1
1 year ago
474
2
Will you sell your products in Europe?
Will you sell your controls in Europe? Or do you already sell them in a store? Any distributor in Spain?
Albertron
U1
1 year ago
408
4
Sagetv hd300
I am trying to use the X1 with a Sagetv hd300. How do I customize the scroll wheel for learned codes from my existing remote?
bitmaker
X1
1 year ago
358
1
No codes for Epson 5050ube
Hello, I cannot find any codes for Epson 5050ube. My activities work only sometimes due to this as even when I manually con...
stonera15
X1
1 year ago
2028
1
Remote woke up but do not connect to hub.
Sometime when I woke up the remote and start an activitie... It loop indefinively. I see the small animation on remote but ...
PeterArmor
X1
1 year ago
695
10
Continuous Pairing
Just bought a new Sofabaton U1 and am unable to get anywhere with it as it keeps pairing. Seems to connect ok then in the m...
Fatcat
U1
1 year ago
426
1
Dealer Request
Is there an intention to setup dealers who can support users? Thank you, Chris Foster Command Performance In Nampa I...
fosterctan
X1
1 year ago
550
4
Yamaha R-N303 correction
Can it be looked into for the Yamaha R-N303 that on the original remote, it has dedicated buttons for the following inputs:...
The_Path_616
X1
1 year ago
372
1
Xfinity CB Model XG1v4
Need support for Xfinity cable box XG1v4
Iba64
X1
1 year ago
517
1
This Android app is total garbage
I am trying to set up activities for my devices, but once the original activity is created, I cannot modify it. I am ...
BgTlker
X1
1 year ago
549
2
1
...
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
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X1 Hub Upgrade Already!
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What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
6.
Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.