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X1 IR control
I have a media rack that is controled by URC with 8 IR emitters to media devices on the rack. Does the X1 have a box ...
Cooper
X1
1 year ago
959
2
where can I find the X1 Hub IP Address?
Does anyone know where the IP address of the hub is listed in the app?
ciphfer
X1
1 year ago
1858
3
Difference between 2 X1's on Amazon?
Hello everyone, I'm looking at getting a Sofabaton X1 to replace a failing Logitech Harmony... I'm on Amazon a...
Bilbo6209
X1
1 year ago
999
3
Phillips Hue Scene Support
I am able to add my Hue hub to my remote. I can see the lights, but I do not see the scenes that are set up. Is there a way...
ciphfer
X1
1 year ago
901
2
Having issues with Onkyo TX-NR747
As the title says, I'm having issues getting it set up. I did the search, it looksl ike it pulls it down fine.....
brianosburn
X1
1 year ago
507
1
Is there a way for a macro to change devices
I can setup the remote to switch modes from Roku to Broadcast TV just fine, but then my main selection buttons are stuck on...
swhow
U1
1 year ago
552
3
How to use 1 button to turn on or off 2 devices at same time.
I have a Sofabaton U-1 remote. I would like to be able to use 1 button to turn on or off 2 devices at the same time (which ...
OldGuy80
U1
1 year ago
530
1
BOSE PS48 remote configuration needed
Hi All, Has anyone been successful at connecting U1 to a Bose PS48? I haven't! Tried different options and nothing is worki...
Prax
U1
1 year ago
360
1
No reply
Is there a problem with the support system? I used the app to ask if 3 devices had codes for the U1, each time, the pop-up ...
Homer
U1
1 year ago
481
0
alexa login via google
right now when enabling the sofabaton skill only user/password login is supported, can you please add google / socail login...
vajonam
X1
1 year ago
518
1
1
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Latest Release
1.
Virgin media box dose not work and will not work
2.
Charging Issue
3.
X1S activities long press volume down not working
4.
App fails on multiple devices
5.
Media Player: Long press and scrolling not working
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Hisense TV
Latest comments
The virgin media box is a RF mix with Bluetooth and IR and I was informed of that from a virgin engineer and all that is available on the sofabaton list is IR so then only four commands work in total
But ziggo dose not give you all the commands
Hello there, yer it is in your list but none of the commands work has your company actually tested it because it’s miss information to tell your customers it works with out actually testing it yourself now I have spent £187 on a paper weight and I will have to send it back
If it's the same in device mode, you can try testing the volume buttons in the app. If it still can't be long pressed, you can try to fix it by selecting Device--Edit--add/repair commads. select volume buttons to fix, select a suitable command from cloud. choose another command instead.
Thank you for reaching out. In your case, please use the original cable and charger attached to charge it for 20 minutes and check if it will power on. If it's still not working, please take a video(the video is about the original charger charging the hub, which responds; but the original charging cable charging the remote doesn't respond to anything) of that issue and send it to us. We will locate the issue and give you a proper solution. And you can also try to use another USB-A to USB-C to charge the remote and test if the remote is broken or the charging cable is faulty. You can share it in our email, thanks.service@sofabaton.com
The X1 and X1s do have Macros. To create one press Edit and select the Activity you wish to add one too, press Favorites then Add Macro Keys.