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Software Update
I am trying to set up my hub for the first time. The firmware update will not begin to load. It is still on 0%,...
PaulK
X1
1 year ago
321
1
X1 Firmware version for Iphone
What is the latest firmware version? I have the latest version of the IOS which is 3.2.5. I see version 9 on th...
shokat
X1
1 year ago
386
4
Broken scroll-wheel
I left a 5-star review on Amazon a few weeks ago, but now regret not waiting a while longer as a serious problem has recent...
Uwe15
X1
1 year ago
817
1
Clone U1 remote
I have a new U1 that I bought to replace one that I have dropped several times. It still works,but now the case does ...
Jlvowell
U1
1 year ago
400
1
Option to change order of "Keys favorites"
ATM only option to change the order is to delete and recreate every entry. Please add the possibility to change the order b...
Lanc0r
X1
1 year ago
1194
12
X1 - LG CX channel up
I can't get channel up to work on the remote with the LG CX. I've tried repairing the button but nothing happens. &nb...
Method007
X1
1 year ago
441
3
What am I missing here?
I thought that the U1 had the ability to reassign individual keys from one device to another. That is, I could change the "...
Nick49
U1
1 year ago
416
1
Can’t get Alexa to work with X1
I have set up the Alexa skill and the X1 account using the same account information, the email address is the same. And, I ...
Kardiel
X1
1 year ago
1844
4
NVidia Shield Pro Remote issue AFTER V11 Hub Update
Hi, Updated to HUB V11. X1 Remote STILL looses connection to the NVidia Shield daily.... Reading the update notes it does n...
Gromet
X1
1 year ago
993
11
Multiple U1 remotes
Is it possible to have 3 U1 remotes? I don't see a way in the app to add another remote.
outlawpilot
U1
1 year ago
438
1
1
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Most Popular Articles
1.
2022.9.9, Major Update of Android APP ,HUB
2.
【Tutorial】 X1 User Guide and FAQ, Continuously Updated...
3.
X1 Hub Upgrade Already!
4.
What I learned about the U1 (edited)
5.
How to program macros?
6.
Major Advancement: X1 Hub firmware version V15 is here!
Latest Release
1.
Lot Hub out of the Box
2.
X1s function failure
3.
Does Sofabaton X1S work with Xfinity XB8 cable modem/router
4.
Activities like it?
5.
X1S Hub Connection Issues
6.
Inconsistent Operation with Xfinity XG2V2 DVR
Latest comments
I'm new to Sofabaton and in exactly the same situation. I want the hub on my IOT subnet with a firewall between it and the main LAN with my trusted phone on it. Was it ever resolved as to what ports and/or protocols need to be open in the firewall for the hub to talk back to the phone please? Thank you.
Thank you for contacting us, as the X-series hub only supports 2.4G WiFi, please make sure your phone and hub are connected to the same 2.4G WiFi.
Please provide support for Bang & Olufsen Beo 4 Remote
Please provide support for Meridian G68 Processor
Thank you for contacting us, the number of devices and Activity added does not exceed 60.
Sorry for the inconvenience, please note that your phone should not have VPN turned on. if your router is set up with AP isolation, it is recommended that you turn it off.